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Planhat

No-code customer success automation platform

Enterprise Technical Deployment Specialist

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeLondon, UKNo salary listedIn-person

About the Job

Requirements

  • You have 3–5 years of experience in high-performance environments such as management consulting, implementation, revenue operations, or a fast-growth software-as-a-service company.
  • Experience across data, integrations, or automation is a plus but not required.
  • You understand how systems connect and how data flows.
  • You can think clearly, communicate simply, and deliver solutions that drive results.
  • You can move between commercial and technical discussions, translating goals into execution while retaining detail.
  • You take initiative, learn quickly, and maintain momentum in ambiguous situations.

Responsibilities

  • Own the full deployment lifecycle, from scoping and design to configuration, integration, and go-live.
  • Translate business strategy into scalable technical solutions that create measurable impact.
  • Build intelligent workflows and artificial-intelligence-powered automations that connect the customer's full technology stack.
  • Use Planhat's artificial intelligence and analytics capabilities to help customers see patterns, act faster, and scale what works.
  • Partner closely with Sales, Customer Success, and Product to ensure every deployment creates lasting value.
  • Contribute to the playbook and frameworks that raise the standard for the entire Technical Deployment team.

Desired Qualifications

  • Experience across data, integrations, or automation.

About the Company

Planhat

No-code customer success automation platform

Planhat is a customer success platform for tech companies that centralizes customer data to create a 360-degree view, helping teams understand behavior and preferences to improve service and retention. It uses no-code Automations to automate tasks based on customer behavior, and a Workflow tool to design connected, data-driven customer journeys with task management and conditional sequencing. It also offers a Presentations layer that blends slides with BI to share insights with customers. Its goal is to help businesses deliver proactive, data-driven experiences that boost satisfaction and long-term retention.

Company size
201-500
Company stage
Series A
Total funding
$50M
Headquarters
Stockholms kommun, Sweden
Founded
2014

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