Tufts University

Research university in Medford, MA

Associate Director - Career Services

School Leadership & AdministrationConfirmed live in the last 24 hours

Full-timeMedford, MA, USA$81.2k - $120.9k /yrIn-person

About the Job

Requirements

A bachelor's degree in a relevant field is required.
Five to eight years of professional experience in career services, higher education, workforce development, talent development, coaching, training, instructional design, student affairs, or a closely related field is required.
Demonstrated experience providing professional career coaching, advising, mentoring, or workforce development support to graduate students, alumni, or working professionals is required.
Demonstrated success independently managing a substantial coaching portfolio, student caseload, educational program, or career development initiative, including exercising sound professional judgment with minimal supervision, is required.
Experience serving as the primary owner and administrator of a professional development, career education, student success, workforce development, or leadership development program, including planning, implementation, assessment, continuous improvement, and stakeholder management, is required.

Responsibilities

Lead the design, implementation, administration, instruction, assessment, and continuous improvement of the Professional Development Program, including curriculum development, learning outcomes assessment, course materials, grading processes, attendance tracking, and student communications.
Provide individualized career coaching and advising to undergraduate students, graduate students, and alumni through one-on-one appointments, group advising, workshops, virtual consultations, and written communications. Advise on career exploration, job and internship search strategies, networking, interviewing, application materials, salary negotiation, and professional development.
Design, deliver, and evaluate workshops, simulations, career education programs, and professional development events focused on career readiness, networking, interviewing, leadership, negotiation, professional communication, artificial intelligence, and other career management topics.
Develop, manage, and curate online career education resources, learning management system content, instructional videos, micro-learning resources, and other self-service learning tools. Evaluate and implement educational technologies and career development platforms to support student learning and engagement.
Support the planning and execution of experiential learning initiatives, including career treks, employer engagement programs, networking events, employer panels, alumni programs, and other Office of Professional Development initiatives. Design preparatory and follow-up educational programming to maximize student outcomes.
Recruit, train, supervise, and evaluate graduate assistants. Develop operational procedures, manage project workflows, monitor assigned budgets and student employee hours, and assist with assessment and reporting activities.
Collaborate with faculty, administrators, alumni, employers, and external partners to support career education and student success initiatives.

Desired Qualifications

A master's degree is preferred.
A degree in Higher Education Administration, Counseling, International Affairs, Human Resources, Organizational Development, or Adult Learning is preferred.
Demonstrated success operating in a highly autonomous environment requiring initiative, sound judgment, problem-solving, and independent decision-making is preferred.
Experience leading complex, multifaceted projects involving multiple stakeholders, competing priorities, and evolving organizational needs is preferred.
Evidence of successfully developing and implementing new programs, processes, or strategic initiatives independently from concept through execution is preferred.
Experience supervising student employees, graduate assistants, or staff is preferred.
A professional coaching certification, such as ICF, BCC, CCSP, Certified Career Coach, or equivalent, is preferred.

Overview

The Fletcher School at Tufts University, founded in 1933, is a premier graduate school of global affairs, offering interdisciplinary study, research, and practice of international affairs, law, and business. Emphasizing experiential learning, Fletcher’s impact is exemplified by its global network of more than 11,000 alumni in 148 countries. With a mission to educate leaders and advance solutions through government, business, and civil society, Fletcher works at the intersection of the most complex global challenges in a constantly evolving and interconnected world. Fletcher’s Communications, Public Relations, and Marketing department is responsible for building and promoting Fletcher’s brand, informing and engaging its community, and marketing the school’s offerings.

What You'll Do

The Associate Director, Career Services serves as a lead career educator, coach, and program administrator within the Office of Professional Development (OPD) at The Fletcher School. The position is responsible for the design, implementation, instruction, assessment, and continuous improvement of Fletcher's Professional Development Program (PDP), a required career readiness program supporting graduate students across diverse professional backgrounds and career interests. The Associate Director provides individualized career coaching to students and alumni; develops and delivers workshops, simulations, and other professional development programming; manages digital learning resources and educational technologies; supervises graduate assistants; and collaborates with faculty, administrators, alumni, employers, and external partners to advance student career readiness and professional success. The position plays a key role in developing innovative, scalable career education initiatives that integrate instructional design, experiential learning, emerging technologies, and employer engagement to prepare students for careers in international affairs, government, business, consulting, nonprofit organizations, and related fields.

Leads the design, implementation, administration, instruction, assessment, and continuous improvement of the Professional Development Program (PDP), including curriculum development, learning outcomes assessment, course materials, grading processes, attendance tracking, and student communications.
Provides individualized career coaching and advising to undergraduate students, graduate students and alumni through one-on-one appointments, group advising, workshops, virtual consultations, and written communications. Advises on career exploration, job and internship search strategies, networking, interviewing, application materials, salary negotiation, and professional development.
Designs, delivers, and evaluates workshops, simulations, career education programs, and professional development events focused on career readiness, networking, interviewing, leadership, negotiation, professional communication, artificial intelligence, and other career management topics.
Develops, manages, and curates online career education resources, learning management system content, instructional videos, micro-learning resources, and other self-service learning tools. Evaluates and implements educational technologies and career development platforms to support student learning and engagement.
Supports the planning and execution of experiential learning initiatives, including career treks, employer engagement programs, networking events, employer panels, alumni programs, and other flagship OPD initiatives. Designs preparatory and follow-up educational programming to maximize student outcomes.
Recruits, trains, supervises, and evaluates graduate assistants. Develops operational procedures, manages project workflows, monitors assigned budgets and student employee hours, and assists with assessment and reporting activities. Collaborates with faculty, administrators, alumni, employers, and external partners to support career education and student success initiatives.

What We're Looking For

Basic Requirements:
Knowledge and experience typically acquired by:

Bachelor's Degree in relevant field
5-8 years of professional experience in career services, higher education, workforce development, talent development, coaching, training, instructional design, student affairs, or closely related field
Demonstrated experience providing professional career coaching, advising, mentoring, or workforce development support to graduate students, alumni, or working professionals
Demonstrated success independently managing a substantial coaching portfolio, student caseload, educational program, or career development initiative, including the exercise of sound professional judgment with minimal supervision.
Experience serving as the primary owner and administrator of a professional development, career education, student success, workforce development, or leadership development program, including responsibility for planning, implementation, assessment, continuous improvement, and stakeholder management.

Preferred Qualifications:

Master's Degree
Higher Education Administration, Counseling, International Affairs, Human Resources, Organizational Development, Adult Learning, or related field
Demonstrated success operating in a highly autonomous environment requiring initiative, sound judgment, problem-solving, and independent decision-making.
Experience leading complex, multi-faceted projects involving multiple stakeholders, competing priorities, and evolving organizational needs.
Evidence of successfully developing and implementing new programs, processes, or strategic initiatives independently from concept through execution
Experience supervising student employees, graduate assistants, or staff
Professional coaching certification (ICF, BCC, CCSP, Certified Career Coach, or equivalent).

Pay Range

Minimum $81,200.00, Midpoint $101,600.00, Maximum $120,900.00

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.

About the Company

Tufts University

Research university in Medford, MA

Tufts University is a private research university headquartered in Medford, Massachusetts. It offers undergraduate, graduate, and professional programs through schools in the Boston area and beyond.

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