Automotive Call Center Representative - Business Development Center
Full-TimeUpdated on 10/23/2026
No salary listed
Entry
Lawrence, KS, USA
In Person
Customer Experience & SupportCustomer Support
About the job
Requirements
Strong communication skills.
Ability to work independently as a self-starter.
Strong organizational skills and attention to detail.
High school diploma or GED.
Goal-driven approach.
Flexibility and reliability.
Responsibilities
Complete quality inbound and outbound calls, texts, and emails with customers.
Schedule service appointments and maintain service calendars.
Provide a high level of customer service.
Follow up with customers about their dealership experience.
Answer internet leads and customer inquiries.
Desired Qualifications
Bilingual ability.
Automotive Call Center Representative/Business Development Representative
McCarthy Honda- Overland Park is seeking to add a Business Development Representative to their Service Business Development Center. The Business Development Center is the heart of the dealership and is where our sales and service departments look for new customers. First impressions are key in this position as you are talking to the customer via phone, email, and text. As the Business Development Representative, you will be responsible for answering internet leads and customer inquiries.
Job Responsibilities:
Complete quality inbound and outbound calls, texts, and emails with customers
Schedule service appointments and maintain service calendars
Provide a high level of customer service
Follow up with customers on their experience at the dealership
Strong organizational skills and attention to detail are necessary
Qualifications:
Must have Strong Communication Skills
Must be a self-starter
Strong organizational skills and attention to detail are necessary.