Xcellink Pte

Enterprise ICT operations management provider

Solutions Engagement Manager - Data Centre

Facilities ManagementConfirmed live in the last 24 hours

Full-timePhilippinesNo salary listed

About the Job

Requirements

A bachelor's degree or above in a related field.
A minimum of 5 years of current experience in customer service or technical consultancy at the forefront of Data Centre operations and project management.
CDCS, CDCE, CDFOM, or other relevant professional certifications.
Strong problem-solving skills and a background in project management.
Experience negotiating contracts, managing vendor relationships, and overseeing procurement processes for Data Centre equipment and services.
In-depth knowledge of Data Centre operations and best practices, and proficiency managing large-scale and/or hyperscale Data Centre infrastructure and operations.
Ability to travel.

Responsibilities

Manage, optimize, and deliver outsourcing services to enhance Data Centre operational efficiency through deployment and utilization of technology, tools, and transformational strategies.
Collaborate with clients to understand their needs, providing strategic guidance and project leadership.
Oversee the maintenance of safe, secure, and efficient Data Centre environments.
Lead and mentor teams of Data Centre technicians, engineers, and support staff in a managed service operations project.
Develop and maintain strong client relationships, serving as the primary point of contact.
Contribute to the strategic development of projects, providing expertise in technical consultancy.
Identify opportunities for upselling and growth within client engagements.

Desired Qualifications

Industrial knowledge in Data Centres, including ICT, mechanical, electrical, cooling systems, and facilities.
Familiarity with emerging technologies such as artificial intelligence, digital twin, and big data.

Solutions Engagement Manager, Data Centre

Xcellink Pte Ltd · Manila, Philippines · Contract · Posted 2024-01-29

Workplace: on_site

Department: Enterprise Operations and Services

Description

We are currently seeking a dynamic and experienced professional to join our team as Solutions Engagement Manager, Data Centre. In this key role, you will play a crucial part in overseeing delivery of operational services in a Data Centre, managing facilities and teams, fostering client relationships, and leading project engagements.

Requirements

Responsibilities:

Manage, optimize, and deliver outsourcing services to enhance Data Centre operational efficiency through deployment and utilisation of Technology, Tools and Transformational Strategies.
Collaborate with clients to understand their needs, providing strategic guidance and project leadership.
Oversee the maintenance of safe, secure, and efficient Data Centre environments.
Lead and mentor teams of Data Centre technicians, engineers, and support staff in a managed service operations project.
Develop and maintain strong client relationships, serving as the primary point of contact.
Contribute to the strategic development of projects, providing expertise in technical consultancy.
Identify opportunities for upselling and growth within client engagements.

Requirements:

Bachelor’s degree or above in a related field.
Minimum of 5 years of experience (current) in customer service or technical consultancy at the forefront of Data Centre and project management excellence.
CDCS / CDCE / CDFOM or other relevant professional certifications.
Strong problem-solving skills with a background in project management.
Experience in negotiating contracts, managing vendor relationships, and overseeing procurement processes for Data Centre equipment and service.
In-depth knowledge of data centre operations, best practices and proficiency in managing large-scale and/or hyperscale data centre infrastructure and operations.
Industrial knowledge in Data Centres (ICT, Mechanical, Electrical, Cooling Systems, Facility) is highly desirable.
Familiarity with emerging technologies such as AI, digital twin, and big data is a plus.
Ability to travel
This role can be based in Philippines.

If you are a proactive problem-solver, possess strong communication skills, and have a passion for driving excellence in Data Centre operations and technical engagement management, we invite you to join us on this exciting journey. Apply now and be a key contributor to our continued success.

Only Shortlisted candidates will be notified.

Benefits

Career Progression and opportunities to work and support interesting Data centre projects as well as work with different external teams.

Apply

Apply at Xcellink Pte Ltd

About the Company

Xcellink Pte

Enterprise ICT operations management provider

Xcellink Pte provides enterprise ICT operations management and enterprise solutions for global growth, local enterprises, and government-linked organizations. It delivers and runs IT services by managing data centre, network operations, security, helpdesk, onsite field services, applications support, and asset staging; it builds client operational teams from scratch and can offshore delivery to Malaysia, the Philippines, Indonesia, and India, scaling to hundreds of IT professionals. It differentiates itself through its long track record, ability to design end-to-end operations and offer analytics-driven enterprise solutions plus talent-search services for technology hiring. Its goal is to help clients achieve reliable IT delivery, optimize operations, and access skilled resources and innovative ideas as technology markets evolve.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Singapore, Singapore
Founded: 1993

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