Ohio Living

Not-for-profit senior living with continuum care

Home Health Clinical Supervisor

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours

Full-timeColumbus, OH, USANo salary listed

About the Job

Requirements

A current, unencumbered Ohio license to practice as a Registered Nurse is required.
Three years of clinical operations supervision experience is required.
One year of experience in a home health setting is required.
One year of experience in a Medicare-certified home health agency is required.
Proficiency with Windows, Microsoft Office (Word, Excel, and PowerPoint), and the internet is required.
The ability to read, write, speak, and understand English is required.
A valid driver's license and acceptable driving record are required.
The candidate must be insurable under professional liability and crime coverage policies specified by the insurance carrier's underwriting standards.
The role requires the ability to sit, stand, and walk for up to eight hours per day; lift, transfer, push, or pull patients or equipment and supplies weighing up to 50 pounds; and drive up to six hours per day.
The role requires occasional on-call availability and availability to work weekends, evenings, and holidays as needed for coverage.
The role involves occasional exposure to patients with various disease processes and workday exposure to infectious waste, diseases, and conditions, including AIDS and Hepatitis B viruses; the bloodborne-disease exposure risk category is I.

Responsibilities

Lead the clinical home health care team in assessing, planning, implementing, monitoring, and evaluating services needed to meet patient health needs, coordinating resources to promote quality and cost-effective outcomes.
Supervise staff and direct them in providing quality, consistent patient care.
Conduct supervised patient visits to assess team members' competencies.
Participate in the on-call rotation as needed and remain available during operating hours to complete nursing visits.
Coordinate oversight of direct and indirect patient care services to ensure accurate evaluation of patient needs.
Develop, implement, and update individualized care plans to ensure physician orders are followed, and continually evaluate the effectiveness of each plan of care.
Supervise implementation of physician and clinical treatment plans by auditing, organizing, overseeing, integrating, and modifying resources needed to achieve desired outcomes.
Interpret operational indicators to detect census and volume changes that may affect staffing levels, staff productivity, revenues, or expenses.
Evaluate and approve clinical documentation, approve workflow, and identify required authorizations to support timely and accurate billing.
Review diagnosis coding and plan-of-care orders for home health and home care patients in accordance with Medicare regulations.
Ensure equipment, systems, and monitoring are in place to meet or exceed quality, customer service, utilization, and compliance standards across Ohio Living programs.
Collaborate with the marketing team to manage referral processes, protocols, and timeliness to meet patients' comprehensive needs.
Manage the local component of the integrated electronic medical record and ensure office and clinical staff are trained to use it productively and accurately under company policies.
Evaluate workflow, administrative, and departmental processes.
Mentor clinical staff to support positive patient outcomes upon discharge; maintain current knowledge of nursing practices and available treatments; and arrange for and teach new tasks and techniques to nursing staff.
Maintain knowledge of regulatory agency, accrediting body, and third-party payer requirements, and provide clinicians ongoing education on documentation requirements.
Audit and maintain current, accurate medical records and clinical documentation in accordance with company standards and federal, state, and local standards, guidelines, and regulations.
Monitor home health and home care revenue and collection cycles and ensure accurate documentation and coding.
Prepare plans of action for issues identified through clinical record reviews, clinical process audits, patient satisfaction results, and fiscal audits; update and modify those plans to achieve desired goals.
Oversee state survey processes, mock surveys, and compliance audits, and maintain readiness for licensure and accreditation surveys.
Serve as a resource for the clinical team on federal and state regulations, approved accrediting bodies, and professional standards of practice.
Foster a positive work environment that attracts, retains, and motivates employees.
Participate in selecting, training, and developing team members; interview, select, and orient new direct reports.
Define, establish, and promote performance expectations for direct reports.
Evaluate direct reports' job performance under company policies and procedures and provide developmental guidance to improve performance and support growth.
Monitor employee accountability under the Employee Handbook, document recurring noncompliance, engage employees to achieve compliance, and work with Human Resources when further documentation or intervention is needed.
Participate in developing, planning, scheduling, conducting, and monitoring staff in-service training, on-the-job training, and orientation programs.
Ensure payroll is completed accurately and on time within each pay period.
Maintain a sufficient staffing plan for absences or vacant direct-report positions.
Respond promptly and thoughtfully to departmental staff questions, requests, and work products submitted for review and approval.
Perform other duties as assigned.

Desired Qualifications

A Bachelor of Science in Nursing (BSN) is preferred.
Proficiency with electronic medical records (EMR) is preferred.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job.

Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care.

The Home Health Clinical Supervisor leads the clinical home health care team to utilize a collaborative process to assess, plan, implement, monitor, and evaluate the options and services required to meet home health and home care patients’ health needs while coordinating available resources to promote quality and cost-effective outcomes through ongoing audits of medical records and clinical documentation to continually improve data quality in accordance with company standards and federal, state, and local standards, guidelines, and regulations.

Essential Activities and Tasks

Operations Management and Administration - 55%

Supervises staff and gives direction on quality and consistent patient care.
Conducts supervised patient visits to assess competency of team members.
Participates in on-call rotation as needed and must be available during operating hours to complete nursing visits.
Coordinates the oversight of all direct and indirect patient care services ensuring accurate evaluation of patient needs.
Develops, implements and updates individualized care plans to assure physician orders are being followed and evaluates the effectiveness of the plan of care on an ongoing basis.
Supervises the implementation of the physician and clinical plan of treatment by auditing, organizing, overseeing, integrating, and modifying the resources necessary to reach desired outcomes.
Interprets operational indicators to detect census changes and increases/decreases in volume that could drive staffing levels, staff productivity, revenues, and/or expenses.
Evaluates and approves the clinical documentation, approves workflow, identifies necessary authorization to contribute to timely and accurate billing.
Reviews diagnosis coding and plan of care orders for all home health and home care patients in accordance with Medicare regulations.
Assures all equipment, systems, and monitoring are in place to meet or exceed quality, customer service, utilization, and compliance standards in all Ohio Living programs.
Collaborates with marketing team to manage processes, protocols, and timeliness of all referrals to meet the comprehensive needs of the patients.
Manages the local component of the integrated electronic medical record and assures that the office and clinical staff are well trained and use the system productively and accurately according to company policies.
Evaluates workflow processes, administrative processes, and departmental processes.

Quality and Compliance Management - 30%

Mentors clinical staff to ensure the patient’s plan of care results in positive patient outcomes upon discharge. Maintains knowledge of current nursing practices and available treatments. Arranges for and teaches new tasks and techniques to nursing staff.
Maintains knowledge of requirements of regulatory agencies, accrediting bodies, and third party payers. Responsible for providing ongoing education to clinicians on all regulatory requirements related to documentation.
Audits and maintains current and accurate medical records and clinical documentation in accordance with company standards and federal, state, and local standards, guidelines, and regulations.
Monitors and maintains home health and home care revenue cycles and collection cycles and ensures accuracy in documentation and coding.
Assures all equipment, systems, and monitoring are in place to meet or exceed quality, customer service, utilization, and compliance standards in all Ohio Living programs.
Prepares plans of action for areas of concern identified through clinical record review, clinical process audits, patient satisfaction results and fiscal audits. Responsible to update and modify plan of actions to achieve desired goals.
Oversees the state survey processes, mock survey, and compliance audits. Maintains a state of readiness for licensure and accreditation survey.
Serves as a resource to clinical team for questions and/or concerns regarding federal and state regulations, approved accrediting bodies, and professional standard of practice.

People Management and Development - 15%

Supervises the clinical home health and home care team.
Fosters a positive work environment that attracts, retains, and motivates employees.
Participates in the selection, training and development of team members.
Interviews, selects, and orients new direct reports.
Defines, establishes, and promotes performance expectations so direct reports understand and demonstrate excellence through high quality and consistent performance.
Evaluates job performance of direct reports in accordance with the company policy and procedure and provides developmental guidance to staff for improved performance and growth.
Monitors accountability with organization requirements prescribed by the Employee Handbook. Documents and engages employees who are routinely not observing these requirements in an effort to achieve compliance. Works with Human Resources when circumstances arise that necessitate further documentation and intervention.
Participates in the development, planning, scheduling, conducting, and monitoring of in-service training programs, on-the-job training, and orientation programs for departmental staff.
Ensures payroll is completed timely and accurately within each pay period.
Ensures that there is a reasonable and sufficient plan for staffing should a direct report be absent or a direct reporting position be vacant.
Responds timely and thoughtfully to questions, requests, and work product from departmental staff that has been provided for review and approval.

All other duties as assigned.

Qualifications

Education

Current unencumbered license for the state of Ohio to practice as a Registered Nurse (RN) required.
Bachelor of Science in Nursing (BSN) preferred.

Experience

Three years experience in clinical operations supervision required.
One year experience in a home health setting required.
One year experience in a Medicare-certified home health agency required.
Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.
Proficiency with electronic medical records (EMR) preferred.

Other Requirements

Must be able to read, write, speak, and understand the English language.
Must possess a valid driver's license and acceptable driving record. Must be insurable under professional liability and crime coverage policies as specified by insurance carrier underwriting standards.

Working Conditions and Special Requirements

Sitting - Up to 8 hours/day
Standing - Up to 8 hours/day
Walking - Up to 8 hours/day
Lifting, transferring, pushing or pulling patients or equipment/supplies - Up to 50 pounds
Driving - Up to 6 hours/day
Travel % / Overnight Travel - Occasional
Work weekends, evenings, and holidays - As needed for coverage
On-call availability - Occasional
Subject to patients with various disease processes - Occasional
May be exposed to infectious waste, disease, conditions, etc. including exposure to the AIDS and Hepatitis B viruses - Work day
Risk Category for Exposure to Bloodborne Diseases - I

About the Company

Ohio Living

Not-for-profit senior living with continuum care

Ohio Living provides aging services in Ohio through 11 life plan communities, offering a continuum of care from independent living to skilled nursing, rehabilitation, memory care, and palliative care, plus home health and hospice services. It funds these programs through resident fees and donations, reinvesting all revenue back into its communities rather than distributing profits. A defining feature is the Life Care Commitment, a promise that no resident will be asked to leave if they exhaust their funds in good faith. The organization partners with other healthcare entities and operates a provider-owned Medicare Advantage plan to coordinate care and improve outcomes, guided by a Christian-based, nonprofit mission.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Westerville, OH
Founded: 1922

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