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Micron Technology

Makes memory and storage chips for AI and PCs

IT Software Engineer - MES systems

IT OperationsConfirmed live in the last 24 hours
Full-timeTainan City, TaiwanNo salary listed

About the Job

Requirements

  • A bachelor's degree in Computer Information Systems, Computer Science, or Computer, Electrical, or Electronic Engineering is required.
  • Experience developing and/or managing software applications.
  • Experience with database technologies such as Microsoft SQL, Oracle, or similar products, including database performance and tuning.
  • Experience in Linux, Unix, and Windows environments.
  • Good knowledge of C# or C++ programming and Perl scripting, with working knowledge of SQL or PL/SQL.
  • Knowledge of MES systems and understanding of semiconductor manufacturing processes are advantageous.
  • Ability to multi-task and manage individual and group tasks simultaneously, take initiative on system issues, and solve problems.
  • Customer orientation and willingness to work in a team environment toward a common goal.
  • Willingness to work a flexible schedule, including day or night shifts, overtime, and occasional weekends, as assigned.
  • Domestic travel is required.
  • Fresh graduates are welcome to apply.

Responsibilities

  • Develop, maintain, troubleshoot, and support software systems for semiconductor manufacturing that schedule, track, manage, and report on products produced at Micron fabs worldwide.
  • Work closely with customers to understand their needs and suggest solutions to production and process issues.
  • Gather and evaluate customer requirements and specifications in collaboration with colleagues worldwide.
  • Provide incident and problem management for MES systems.
  • Provide technical support to customers for problem identification and resolution.
  • Provide ongoing updates and training to customers and support personnel on applications, tools, utilities, and new features used to track products and tools in the fab.
  • Participate in testing new software releases with all sites to ensure changes are smoothly released to production.
  • Track, analyze, and report service health indicators, including availability, latency, error rates, throughput, and capacity utilization, and proactively identify reliability risks and improvement opportunities.
  • Use AI-enabled tools, AI assistants, and generative AI solutions to improve operational efficiency, accelerate incident troubleshooting and root-cause analysis, enhance monitoring and observability, automate repetitive operational tasks, and continuously improve MES service reliability.
  • Establish and maintain effective relationships with customers, developers, and infrastructure groups across all sites.
  • Communicate status promptly to customers, the team, and managers.
  • Participate in a 24/7 on-call rotation.
  • Perform other duties as assigned.

Desired Qualifications

  • Knowledge of MES systems and understanding of semiconductor manufacturing processes are an advantage.

About the Company

Micron Technology

Makes memory and storage chips for AI and PCs

Micron Technology designs and manufactures memory and storage chips, mainly DRAM and NAND flash, used in data centers, PCs, phones, cars and industrial equipment. It is one of only three companies that make HBM, the stacked high-bandwidth memory placed beside processors in AI servers, and it is the largest memory chipmaker based in the United States. Unlike chip designers that outsource production, Micron runs its own fabs and assembly sites in the United States and across Asia. It earns money by selling chips, memory modules and solid-state drives to cloud providers, device makers and distributors. Micron was founded in 1978 and is headquartered in Boise, Idaho.

Company size
10,001+
Company stage
IPO
Headquarters
Boise, ID
Founded
1978

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