Complex Senior Sales Manager

We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

What this role is all about
At Sonesta, great hospitality starts long before check-in — and our Sales team helps create those connections every day. As the Complex Senior Sales Manager, you’ll drive revenue growth by building strong client relationships, identifying new business opportunities, and positioning The Stephen F Austin Royal Sonesta & Sonesta Bee Cave hotels as the preferred choice for corporate group meetings, stays, and events.

This role is perfect for someone who thrives on relationship-building, networking, prospecting, and creating smart sales strategies in a fast-paced hospitality environment.

If you’re hospitality minded, energetic, and passionate about hotel group sales — we’d love to meet you.

What you’ll be doing

What you’ll be doing

• Drive hotel revenue growth through proactive sales efforts focused on the corporate group and local business opportunities.
• Develop and maintain strong relationships with group clients.
• Identify, prospect, and secure new business opportunities through networking, outside sales calls, site visits, lead generation, and relationship management.
• Partner closely with both location Sales teams, Operations, Marketing, and Front Office teams to align sales strategies and optimize hotel performance.
• Monitor market trends, competitor activity, and business patterns to identify opportunities for growth.
• Conduct hotel site tours, client meetings, presentations, and networking events to promote the property and strengthen relationships.
• Maintain accurate sales activity, account details, revenue forecasting, and pipeline reporting within CRM and hotel sales systems.
• Support group, meeting, catering, and event sales opportunities as needed to maximize total hotel revenue.
• Achieve and exceed sales goals, revenue targets, and account production expectations through strategic sales planning and execution.
• Represent the hotel at industry events, travel functions, business networking opportunities, and community engagement activities.
• Help foster a collaborative, energetic, and results-driven culture aligned with Sonesta’s People People philosophy.
• Any other duties as assigned.

What great looks like

• Previous hotel sales, group sales, smerf or corporate market sales experience preferred.
• Strong knowledge of local corporate, smerf group market and hotel sales strategies.
• Experience prospecting, hotel group sales and client relationship development preferred.
• Excellent communication, networking, presentation, and relationship-building skills.
• Ability to prospect, negotiate, and close business opportunities in a competitive hospitality market for two hotel properties.
• Strong organizational, analytical, and time management skills with the ability to manage multiple accounts and priorities.
• Experience using CRM systems, hotel sales platforms, and reporting tools preferred.
• Ability to travel locally between hotel locations, for outside sales calls, networking events, and client meetings as needed.
• Flexible availability including occasional evenings, weekends, networking events, and client entertainment opportunities.
• Ability to work onsite and split time between both hotel locations in downtown Austin and Bee Cave, TX.
• A passion for hospitality, relationship-building, sales strategy, and driving exceptional guest and client experiences.

Anticipated Pay Range & Additional Job Information

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. 

Here’s a snapshot of what we offer: 

• Medical, Dental & Vision Insurance  

• Health Savings Account (HSA) with Company Match  

• 401(k) Retirement Plan with Company Match  

• Paid Vacation & Sick Time  

• Paid Parental Leave  

• Company-Paid Life Insurance  

• Company-Paid Short-Term & Long-Term Disability  

• Hospital Indemnity, Critical Illness & Accident Insurance  

• Educational Assistance  

• Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)  

• Additional Perks & Employee Discounts 
  
  

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Before You Apply

To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.