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Sierra

Builds AI agents for customer conversations

Senior Legal Counsel

Legal Counsel & Legal SupportConfirmed live in the last 24 hours
Full-timeIn-person

About the Job

Requirements

  • At least 8 years of legal practice experience, including experience at both a large law firm and an in-house legal department at an IT company; exceptional candidates with fewer years may be considered as Commercial Counsel.
  • A strong track record negotiating and managing complex commercial transactions and contracts.
  • Business-level or higher Japanese and English communication skills, with the ability to build relationships with legal and business stakeholders.
  • Ability to thrive in a fast-changing startup environment and act independently and flexibly amid uncertainty.
  • Experience working in a global legal team and efficiently managing and advancing multiple responsibilities or projects.

Responsibilities

  • Draft, negotiate, and advise on a broad range of contracts, including SaaS subscriptions, technology licenses, professional services, partnerships, vendor agreements, and non-disclosure agreements.
  • Build legal operations that balance speed and quality by developing templates, playbooks, and workflows to make contracting more efficient and systematic.
  • Support the business with expertise in commercial contracting, intellectual property, regulatory matters, and privacy; deepen understanding of evolving AI-related regulations and provide sound advice on contracts and commercial transactions.
  • Support and mentor junior team members as the organization grows.
  • Assess risks associated with a rapidly growing business and make timely, strategic decisions, exercising independent judgment and authority where appropriate.
  • Work closely with Sales, Operations, and Agent Development teams to support business growth and important strategic initiatives.
  • Contribute as a core member of Sierra's global legal team and serve as its first legal hire in Japan.

Desired Qualifications

  • Experience creating privacy or regulatory frameworks and advising on data processing agreements and security-related contract terms.
  • Strong interest in artificial intelligence and deep understanding of AI products, large language models, and related legal issues.
  • A strong track record at a leading law firm.
  • Experience working at a rapidly growing startup and taking ownership of work.
  • Specialized industry knowledge in financial services, healthcare, telecommunications, insurance, or consumer goods.
  • Demonstrated management experience, including building or scaling a legal team or department.
  • Experience in SaaS, artificial intelligence, or enterprise software.
  • Experience with privacy- and security-related contracts, such as data processing agreements, business associate agreements, and security agreements.

About the Company

Sierra

Builds AI agents for customer conversations

Sierra builds AI agents that handle customer conversations for businesses, from answering support questions to guiding purchases and managing account requests. Companies deploy the same agent across voice, chat, email, and messaging channels, with behavior shaped by their brand guidelines and business policies. Its Ghostwriter tool creates and updates agents from plain instructions or existing company materials, then tests changes before teams approve them. The platform connects agents to business systems so they take action, and Sierra charges for completed outcomes rather than the AI tokens consumed. Sierra was founded in 2023 and is headquartered in San Francisco, California, United States.

Company size
1,001-5,000
Company stage
Series E
Total funding
$1.6B
Headquarters
San Francisco, CA
Founded
2023

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