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Medsien

Subscription-based remote care management platform

Medical Assistant

Clinical Support & Patient AdministrationUpdated on Nov 12
Full-timeMichigan, USANo salary listed

About the Job

Requirements

  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification is required.
  • At least 1 year of experience working in a clinical setting is required; experience in care management or chronic disease management is preferred.
  • Proficiency in medical terminology and clinical processes is required.
  • The role requires strong communication skills and the ability to work collaboratively with clinical staff and patients.
  • The candidate must be highly organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment.
  • The candidate must be willing to travel to different clinic locations in the Trenton or Detroit, Michigan area as needed.

Responsibilities

  • Engage with eligible patients in person at partner clinics and introduce Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs.
  • Educate patients on the benefits of CCM and RPM services and answer questions about the programs.
  • Guide eligible patients through the enrollment process and ensure all required information and documentation are completed accurately.
  • Communicate clearly and compassionately with patients and their families throughout the enrollment process.
  • Coordinate with clinic staff and the care management team to support a smooth patient enrollment experience.
  • Maintain accurate records of patient interactions and enrollment status.
  • Work toward established patient enrollment goals.
  • Build positive relationships with patients and clinic staff while representing the organization professionally.

Desired Qualifications

  • Experience in care management or chronic disease management.

About the Company

Medsien

Subscription-based remote care management platform

Medsien provides subscription-based software and services for remote care management. Its platform covers programs such as CCM, RPM, PCM, RTM, TCM, and AWVs, enabling practices to monitor patients and coordinate care remotely. It differentiates itself by serving safety-net providers like FQHCs and RHCs, pairing software with implementation and ongoing support. The goal is to improve patient outcomes and clinic efficiency as the demand for senior care grows.

Company size
51-200
Company stage
Seed
Total funding
$5.3M
Headquarters
San Francisco, CA
Founded
2018

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