Field Laboratory Representative

Description

Our Company 

Dominion Diagnostics is the premier provider of comprehensive clinical quantitative urine and blood drug testing, medication monitoring, and support services nationwide. Serving hundreds of clients in a variety of medical specialties, we provide actionable information to improve patient care and medical outcomes in the treatment of Chronic Pain and Addiction Medicine. 

www.dominiondiagnostics.com 

Our Core Values 

Integrity 

Accountability 

Accuracy 

We have several employee recognition programs and were awarded Best Places to Work in RI for the past 4 years in a row prior to being recognized as a Great Place to Work for the third consecutive year in March 2026. As well as Great Place to Work in Health Care for 2024 and 2025. 

https://www.greatplacetowork.com/certified-company/7079445 

Excellent Benefits: 

Our comprehensive benefits package includes medical, dental, and vision coverage; a 401(k) plan with an employer match, paid time off; employer-paid life and disability insurance with additional buy-up coverage options; tuition and continuing education reimbursement; and other voluntary benefits such as Pet Insurance. In addition, an annual bonus may be paid to eligible employees based on organizational and individual performance. This position is bonus eligible! Employees and their family members have full access to our Employee Assistance Program, which includes resources for work/life solutions, such as one free legal consultation and referrals for emotional support/counseling. 

Dominion Diagnostics provides all technical staff with free access to a comprehensive library of continuing education classes through MediaLab. MediaLab’s P.A.C.E approved continuing education credits are accepted by ACSP, AMT, and all licensure states. 

Tired of working in a hospital and having to rotate major holidays? Dominion is closed for all major Holidays (Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas & New Year’s Day). No more hoping you don’t have to work while family and friends are celebrating. At Dominion, you’re more than just a number. Come be part of a team that sets the industry standard! 

Requirements

This role is a vital part of the quantitative drug testing process at Dominion Diagnostics. Responsibilities include collecting urine specimens, accurately entering patient information into the electronic requisition system, and properly packaging and shipping all specimens to the laboratory for analysis. These observations are direct observation in the bathroom with the patients. 

Schedule: 

Monday- Thursday 8:15am-5:30pm 1 hour lunch 

Friday 8:30am-12:30pm

• Possess a professional business appearance and demeanor.  
• Must be able to communicate effectively and professionally via email, phone, etc. with client, vendors, clinic staff and patients.  
• Must possess excellent customer service skills.  
• Strong computer skills including proficiency in Excel, Teams, and the general Microsoft Office Suite.  
• Self-motivated and success driven. .  
• Excellent time management skills, including the ability to prioritize tasks in a face-paced environment.  
• Must have the ability to problem solve effectively.  
• Facilitate the collection of urine samples while following departmental policies and complete all required order entry tasks.  
• Maintain inventory of sampling supplies and ordering as needed.  
• Maintain a high level of accuracy in all documentation.  
• Follow established HIPAA and compliance policies.  
• Must work efficiently with a team of laboratory professionals.  
• Label specimens accurately and complete all required documentation.  
• Prepare and package specimens for laboratory transport in accordance with shipping and stability guidelines.  
• Ensure collection areas are clean, organized and stocked with necessary supplies.  
• Report collection issues, refusals or unusual incidents according to facility policy.   
• Must be able to lift up to 50 lbs.  
• Physical activities include frequent walking, sitting, bending, lifting, stooping, kneeling, reaching, twisting and squatting 

Please note that applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. 

Dominion Diagnostics is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.