Manager - Sales Operations

Job Description

We’re looking for a dynamic Manager, Sales Operations to be the driving force behind our go-to-market success. In this high-impact role, you’ll be the link between strategy and execution—building scalable processes, championing automation, and delivering data-driven insights that supercharge performance across our revenue organization.

As a strategic partner to Sales, Business Development, Marketing, Enablement, and Business Systems teams, you’ll design and refine the systems that keep our revenue engine running at full speed. You’ll lead a talented team, equip them with the tools they need to succeed, and help shape the future of how we sell, grow, and win.

If you thrive on turning complexity into clarity, love optimizing systems for scale, and want to make a measurable impact, this role is your next big step.
 

What You’ll Do

Lead & Inspire

• Guide and mentor a team of Sales Operations specialists, fostering collaboration, innovation, and excellence.
• Recruit, hire, onboard, and develop top talent.
• Set clear goals and performance metrics, conduct regular check-ins, and celebrate wins.

Optimize & Innovate

• Own the end-to-end lead routing process—ensuring every lead finds its way to the right rep at the right time.
• Audit and enhance sales processes, driving efficiency and accuracy across the board.
• Manage and optimize our tech stack, including Salesforce, Outreach (with Kaia), LeanData, Qualified, and Spekit.

Analyze & Enable

• Deliver actionable insights through dashboards, reports, and executive-level presentations.
• Track and forecast sales performance, identifying bottlenecks and areas for improvement.
• Lead A/B testing and adopt data-driven recommendations to boost engagement and conversions.

Collaborate & Deliver

• Partner with cross-functional leaders to improve segmentation, territory management, and buyer journey handoffs.
• Be a hands-on project manager for high-priority initiatives that directly impact revenue growth.
• Explore and integrate emerging technologies—especially AI and automation—to keep us ahead of the curve.

Qualifications

What You Bring

Required

• Bachelor’s degree in business or related field (or equivalent experience).
• 3–5 years in Sales Ops, Rev Ops, or GTM strategy, with 2+ years in a leadership role.
• Proven expertise in Salesforce and GTM tools (Outreach, LeanData, Qualified, Spekit).
• Strong analytical mindset with the ability to turn data into actionable strategies.
• Exceptional communication and organizational skills.

Preferred

• Experience in a B2B SaaS environment.
• Familiarity with AI and automation tools for sales processes.

Travel: Up to 25%