General Manager
About the job
- Complete understanding of business practices and the collision industry.
- At least 5 years of collision management experience.
- Ability to provide exemplary customer service while working collaboratively.
- Ability to multitask in a fast-paced work environment.
- Strong organizational skills and attention to detail.
- Working knowledge of computers.
- Oversee all staff and maintain standards.
- Set and adjust individual and team goals.
- Make fixed-operations, facility, and equipment decisions.
- Make staff additions or reductions as required.
- Coach and discipline the team as required.
- Take direction and guidance from ownership as required.
- Implement changes to increase efficiency and sales.
- Resolve internal and external conflicts.
- Inspire the team and create a positive culture.
- Create and refine processes to achieve results across all departments.
- Guide production and drive urgency.
- Provide training and assistance with original equipment manufacturer certifications.
- Maintain and build relationships with insurance carriers and dealers.
- Perform production and estimating duties when required.
- Perform other duties as assigned.
About the company
No. 1 Collision is a luxury collision repair network with factory-certified technicians, serving North America from 7 locations. It specializes in repairing high-end and performance vehicles from brands like Audi, BMW, McLaren, and Tesla, restoring them to the exact standards set by manufacturers. How it works: when a luxury car needs repair after a collision, the shop uses factory-trained technicians and OEM parts to restore the vehicle, with a meticulous, bespoke process that preserves the car’s original performance, appearance, and artistry. How it differs from competitors: it combines factory certification, a focus on prestigious brands, and a boutique, high-touch repair experience across multiple locations, ensuring repairs meet the exacting standards of each manufacturer rather than offering generic fixes. Its goal is to restore excellence—returning luxury cars to their original sophistication, performance, and artistry after damage.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Richmond, Virginia
Founded
1993
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Simplify's Take
What believers are saying
- The August 4, 2026 website shows active branding, current contacts, and multiple service lines.
- The 2022 downtown Vancouver opening added a 30,000-square-foot flagship in a dense urban market.
- Factory certifications across Porsche and Mercedes-Benz attract insurer-approved premium repairs and repeat referrals.
What critics are saying
- No. 1 Collision shows no disclosed funding, leaving expansion dependent on Walker Group Ventures.
- Boyd Group's January 2026 Joe Hudson's acquisition widened North American collision competition immediately.
- A major repair defect or safety recall can trigger dealer defections and insurer blacklisting.
What makes No. 1 Collision unique
- No. 1 Collision Group lists factory certifications from Porsche, Rolls-Royce, Tesla, and McLaren, August 2026.
- It operates luxury-focused facilities in Vancouver, Richmond, Bellingham, and Newport Beach, August 2026.
- Walker Group Ventures owns the platform, enabling cross-border Canadian and U.S. operations.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Employee Referral Bonus
Company Social Events
Company Lunch(es)