M

Mito

Spreadsheet interface generating Python code

Head of Experience Design & Delivery

Product DesignConfirmed live in the last 24 hours
Full-timeBudapest, HungaryNo salary listed

About the Job

Requirements

  • At least 6 years of UX/product design experience, 5+ years on digital projects, and 3+ years of team leadership, ideally in a design consultancy, product company, or in-house on the client side.
  • Strong credibility in UX/UI, service or product design, and design strategy, backed by a portfolio of projects taken from concept to launch.
  • Ability to advise senior client stakeholders and present and explain complex ideas clearly.
  • An inspiring, empathetic leadership approach that rallies a team around a new direction, coaches and motivates people through change, and builds a culture of craft pride.
  • Practical AI fluency: use AI in design and delivery work, critically evaluate its output, and know how to design AI-powered experiences.
  • A systems and delivery mindset, including spotting weak points in complex setups, estimating accurately, and using scalable processes, capacity planning, and quality assurance.
  • A user-centered approach, genuine curiosity, and the persistence and ownership to uphold craft quality through delivery.
  • Fluent Hungarian and business-level English, with the ability to run negotiations or client presentations comfortably in either language.

Responsibilities

  • Shape the practice’s vision, services, positioning, and craft bar with the CX Director, and align design with business goals alongside the CX Strategy & Business Transformation Lead.
  • Reposition experience design as a strategic, consulting-grade part of the customer experience offer, with a recognizable identity.
  • Build the reputation of Mito and the practice through standout projects and professional results, stay current on design, technology, and AI trends, and experiment proactively with new tools and solutions for services.
  • Take an active pre-sales role in presentations, pitches, and proposals, and own the design and delivery parts of offers.
  • Represent Mito as a trusted design advisor, maintain client satisfaction, and steer practice capacity, utilization, and budget.
  • Build scalable processes, tools, templates, and quality frameworks that make high-quality delivery repeatable.
  • Rethink workflows and services using AI, explore agent experience design and agentic commerce, and turn experiments into new client services.
  • Own the quality of design output, from user validation and usability checks to craft standards, while balancing quality and utilization.
  • Lead resource and capacity planning, support estimates with account, project management, and production teams, and manage delivery risks through launch for consistent experiences across online and offline touchpoints.
  • Lead solution insight work, support customer and business insight activities, and manage partnerships with research providers.
  • Hire, lead, and grow a team of Experience Consultants and Experience Builders at all levels.
  • Help team members evolve as AI reshapes the craft, from executing briefs to shaping them; set goals, give feedback, and build career paths and competency frameworks.
  • Ensure client-embedded teams remain well integrated with the core team.

Desired Qualifications

  • Experience across several industries; range is valued more than a single deep vertical.
  • Experience in business planning and business development, including pre-sales and pitching.

About the Company

Mito

Spreadsheet interface generating Python code

Mito provides a spreadsheet-like interface that runs inside Jupyter Notebooks and Streamlit, translating every user action into Python code to automate data analysis and reporting. Users can import data from Excel, CSV, SQL, and Snowflake, and switch between the visual spreadsheet and direct Python coding. It differentiates itself with an open-core model and integration into common data tools, plus an AI assistant that generates code from natural language prompts. Its goal is to help business analysts and data scientists move from spreadsheets to programmable workflows and improve Python adoption in enterprises.

Company size
1-10
Company stage
Seed
Total funding
$130K
Headquarters
Narberth, PA
Founded
2020

Recently Posted Jobs

Explore more opportunities at Mito

See more jobs