MUFG

Global bank offering diversified financial services

New Relic Specialist

Site Reliability EngineeringConfirmed live in the last 24 hours

Full-timeIndiaNo salary listedIn-person

About the Job

Requirements

At least 10 years of experience in IT Operations, including over 5 years of hands-on work with New Relic, AppDynamics, or Dynatrace in enterprise environments.
Proven expertise in Application Performance Monitoring, infrastructure monitoring, NRQL, and synthetic monitoring.
Familiarity with cloud platforms such as AWS, Azure, or GCP, alongside experience with CI/CD pipelines.
Strong analytical and troubleshooting skills.
Proactive, collaborative, and adaptable to changing priorities.
High attention to detail, with a mindset for continuous improvement.

Responsibilities

Drive observability strategy aligned with MPMS’s broader technology transformation goals.
Support innovation in performance monitoring through New Relic’s full-stack capabilities.
Configure, manage, and optimize New Relic tools for APM, infrastructure, synthetics, and logging.
Collaborate with development, infrastructure, and support teams to define and track KPIs.
Create dashboards and alerts to support real-time incident detection and resolution.
Guide and support teams in adopting observability best practices.
Deliver training and onboarding for New Relic usage across application teams.
Ensure observability practices comply with MPMS policies, risk management standards, and audit requirements.
Maintain documentation and participate in reviews of monitoring configurations.

Overview

MUFG Pension & Market Services (MPMS) is seeking a skilled and proactive New Relic Specialist to support and enhance our observability and monitoring capabilities across key applications and infrastructure. In this role, you will be responsible for the implementation, configuration, and ongoing optimization of New Relic tools to provide deep visibility into system performance and user experience.

This role supports MPMS’s digital transformation and operational excellence strategy by delivering reliable, data-driven insights.

Key Accountabilities and main responsibilities

Strategic Focus

Drive observability strategy aligned with MPMS’s broader technology transformation goals.
Support innovation in performance monitoring through New Relic’s full-stack capabilities.
Operational Management
Configure, manage, and optimize New Relic tools for APM, infrastructure, synthetics, and logging.
Collaborate with development, infrastructure, and support teams to define and track KPIs.
Create dashboards and alerts to support real-time incident detection and resolution.

People Leadership

Guide and support teams in adopting observability best practices.
Deliver training and onboarding for New Relic usage across application teams.

Governance & Risk

Ensure observability practices comply with MPMS policies, risk management standards, and audit requirements.
Maintain documentation and participate in reviews of monitoring configurations.

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

Experience & Personal Attributes

Experience

At least 10 years of experience in IT Operations, including over 5 years of hands-on work with New Relic, AppDynamics, or Dynatrace in enterprise environments.
Proven expertise in Application Performance Monitoring (APM), infrastructure monitoring, NRQL, and synthetic monitoring.
Familiarity with cloud platforms such as AWS, Azure, or GCP, alongside experience with CI/CD pipelines.

Personal Attributes

Strong analytical and troubleshooting skills.
Proactive, collaborative, and adaptable to changing priorities.
High attention to detail, with a mindset for continuous improvement

About the Company

MUFG

Global bank offering diversified financial services

MUFG is a major global financial group that provides a wide range of banking and financial services, including commercial and trust banking, securities, credit cards, and asset management. Its products are delivered through a network of domestic and international banks, digital platforms, and financial advisers, offering loans, deposits, payments, investment services, and asset management. MUFG stands out due to its size and scale as one of the world’s largest financial groups, its diversified offerings across banking and securities, and its strong international presence (notably expanding in the U.S. after investing in Morgan Stanley in 2008). Its goal is to support economic growth worldwide by expanding its global footprint and promoting sustainable finance.

Company size: 10,001+
Company stage: IPO
Headquarters: Tokyo, Japan
Founded: 2006

Recently Posted Jobs

Explore more opportunities at MUFG

See more jobs