Full-Time

Procurement Specialist II

Confirmed live in the last 24 hours

TSC

TSC

201-500 employees

Digital customer experience agency enhancing brand relationships

Consulting
Enterprise Software

Mid

No H1B Sponsorship

Remote in USA

Preference for candidates to live within a commutable distance to Huntsville, AL.

US Citizenship, US Top Secret Clearance Required

Category
Procurement & Sourcing
Supply Chain Management
Operations & Logistics
Requirements
  • BS/BA in Supply Chain, Business, or S.T.E.M. Additional years of relevant experience can be substituted for a degree.
  • 3 or more years of progressive years of experience in sourcing, negotiation, and procurement roles; US Defense industry preferred.
  • US citizenship with the ability to obtain and maintain a government security clearance.
Responsibilities
  • Review technical project requirements/requisitions/commodities and issue supplier solicitations with consideration to prime solicitation instructions and contract flow-down.
  • Promote full and open competition to the extent possible. Partner and support internal and external customers in justifying a sole or single source selection when competition is not feasible to meet program/project objectives (only one source, schedule, cost, and quality).
  • Review and negotiate material/service offers, purchase order terms and conditions, and credit terms with suppliers.
  • Evaluate, select, and award contracts to responsible and responsive sources of supply with consideration to FAR and DFARS regulations, and Program objectives. In addition, engage, influence, and improve supplier performance.
  • Manage open orders ensuring the accuracy of data to facilitate a two/three-way match allowing for timely receipt and payment.
  • Communicate, update, and control critical information to keep stakeholders informed, particularly on issues that have the potential to adversely affect the project.
  • Other duties as assigned by Supervisor.
Desired Qualifications
  • Supply Chain Professional Certifications, NCMA/ISM preferred.
  • Demonstrated working knowledge of Enterprise/Material Requirements Planning (ERP/MRP), CostPoint experience a plus.
  • Experience with Product Lifecycle Management (PLM) tool.
  • Knowledge of Contract Procurement Systems Review (CPSR) requirements and the ability to prepare compliance procurement files.
  • Proficiency in performing market research to determine the optimal strategy for procuring supplies and services.
  • Demonstrated ability to work independently and in a team/matrixed organization.
  • Highly organized, critical, and analytical thinker, excellent problem-solver.
  • Adaptable to change and highly resolved to overcome challenges.

TSC focuses on enhancing the relationships between customers and brands through digital customer experience (CX) solutions. The company works with clients to identify areas for improvement by using customer journey mapping and usability testing. They help businesses understand the advantages of digital transformation and then create and evaluate solutions that lead to improved customer satisfaction. With a team of 60 people across offices in Miami, Paris, Sao Paulo, and London, TSC is part of the larger Sitel Group, which has a vast network of over 75,000 employees worldwide. Their goal is to ensure that brands do not settle for mediocre customer experiences, but instead strive for excellence that drives better business outcomes.

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Rising demand for personalized CX aligns with TSC's expertise in journey mapping.
  • AI-driven chatbots offer TSC opportunities to enhance customer service solutions.
  • Omnichannel strategies growth allows TSC to provide integrated CX solutions.

What critics are saying

  • Emerging CX agencies offering lower-cost solutions threaten TSC's market share.
  • Rapid AI tool evolution may outpace TSC's technological capabilities.
  • Stricter data privacy regulations could increase TSC's compliance costs.

What makes TSC unique

  • TSC specializes in customer journey mapping and usability testing for personalized experiences.
  • TSC is part of Sitel Group, enhancing its global reach and resources.
  • TSC operates in key global markets: Miami, Paris, Sao Paolo, and London.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement