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Full-Time

Nurse Care Manager

Newborn/Peds, Temp-to-Hire

Confirmed live in the last 24 hours

Grand Rounds

Grand Rounds

1,001-5,000 employees

Healthcare services for underserved populations

Healthcare

Mid, Senior

Remote in USA

Must reside in a compact NLC state.

Category
Nursing & Allied Health Professionals
Medical, Clinical & Veterinary
Requirements
  • Bachelor of Science in Nursing (BSN).
  • Must reside in a compact NLC state.
  • Active Compact RN license in good standing with the nursing board of their state.
  • Active California Nursing License preferred
  • Willingness to become licensed in multiple states.
  • Must have current CCM Certification
  • 5+ years of experience in nursing preferred.
  • 2+ years experience working in Pediatric setting, preference for Behavioral Health experience
  • Be able and willing to work until 6pm PST
  • Be comfortable discussing a wide variety of medical conditions
  • Spanish speaking desirable
  • Experience working remotely preferred; Comfortable with technology.
  • Be highly empathetic. We work with patients and their families who are going through challenging times. Ideal candidates practice empathy and reassure patients that we are available to help them.
  • Must be able to work efficiently. We are a fast growing company and we are busy. Our team is expected to meet volume goals without sacrificing quality. Good judgment for balancing priorities is a must.
  • Be flexible and comfortable with working in a rapidly-changing environment.
  • Strictly follow security and HIPAA regulations to protect our patients’ medical information.
  • Be pleasant, responsive, and willing to work with and learn from our team.
  • Strong verbal and written communication skills. A lot of time is spent on the phone with patients and families, as well as a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and succinctly summarize findings is critical.
  • Strong competence and ability to use multiple computer/medical record systems.
  • Collaborate well across multidisciplinary teams with clinical and non-clinical members to deliver a seamless, top-quality care experience to patients.
  • Ability to understand cultural and socioeconomic issues affecting members and to coordinate all available resources to serve members.
  • Excellent grammar, attention to detail, and efficient at writing medical information in easy-to-understand, patient-centric language.
Responsibilities
  • Deliver coordinated, patient-centered virtual Care Management by telephone and/or video that improves members’ health outcomes.
  • Generate impactful care plans together with members and our multidisciplinary care team, and help members achieve the desired goals.
  • Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.
  • Partner with the members’ local providers to ensure coordinated care.
  • Provide compassionate, longitudinal follow-up care, building supportive relationships.
  • Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family.
  • Coordinate necessary resources that holistically address members’ problems, whether clinical or social.

Included Health focuses on enhancing the healthcare experience for individuals who often face challenges in accessing quality care. The company provides a variety of services, including primary care, behavioral health, and virtual care, ensuring that members receive comprehensive support tailored to their needs. Their approach includes 24/7 on-demand care with a diverse team of providers, allowing for timely and appropriate treatment. Unlike many competitors, Included Health emphasizes advocacy for underserved populations, aiming to bridge gaps in the healthcare system. The goal is to improve health outcomes while also reducing costs for employers and consultants who partner with them.

Company Stage

Seed

Total Funding

$348.3M

Headquarters

San Francisco, California

Founded

2020

Growth & Insights
Headcount

6 month growth

-5%

1 year growth

-18%

2 year growth

-19%
Simplify Jobs

Simplify's Take

What believers are saying

  • The merger with Doctor On Demand positions Included Health as a leader in the rapidly growing virtual care market.
  • Significant investment from The Carlyle Group indicates strong financial backing and growth potential.
  • Their focus on underserved populations can lead to meaningful societal impact and job satisfaction for employees.

What critics are saying

  • The competitive landscape in virtual care and telehealth is intense, with numerous well-funded players vying for market share.
  • Integration challenges post-merger with Doctor On Demand could lead to operational inefficiencies.

What makes Grand Rounds unique

  • Included Health uniquely combines primary care, behavioral health, and virtual care into a single, integrated platform, unlike competitors who often focus on one area.
  • Their data-driven approach to healthcare ensures personalized and effective treatment plans, setting them apart from more generic healthcare providers.
  • The merger with Doctor On Demand has created a comprehensive virtual care company, offering a broader range of services than many standalone telehealth providers.

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Benefits

Along with comprehensive medical, dental and vision plans; all employee spouses and children can access Included Health services at no cost. For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees.