Cloud Solution Architect - Copilot & Agents
About the job
- A bachelor's degree in computer science, Information Technology, Engineering, Business, or a related field and 3+ years of experience in cloud or infrastructure technologies, information technology consulting or support, systems administration, network operations, software development or support, technology solutions, practice development, architecture, and/or consulting, or equivalent experience.
- Experience in customer-facing work or technical Microsoft 365, Power Platform, or Copilot Studio projects is preferred.
- Deep knowledge of solution architecture, design, implementation, and/or support of cloud and collaboration environments.
- Certification in one or more relevant technologies, including Microsoft 365 fundamentals, Microsoft 365 Copilot fundamentals, Microsoft Power Platform or Copilot Studio, Microsoft Azure fundamentals, cloud security, Teams administration, SharePoint, or Prosci/change management.
- Ability to identify business needs and determine solutions involving business problems, process improvement, organizational change, strategic planning, or policy development.
- A proven track record of building technical relationships with senior IT executives and managing stakeholder relationships to achieve consensus on solutions or projects.
- Ability to develop, design, customize, or reapply technical solutions based on customer or partner needs.
- Fluency in software-as-a-service solutions, particularly Microsoft 365 offerings.
- Experience with Microsoft 365 and Microsoft Azure solutions, including Microsoft Security, compliance, and identity solutions spanning these areas.
- Knowledge of the competitive cloud and artificial intelligence platform landscape and Microsoft 365 partner ecosystems.
- Technical breadth with subject-matter expertise in at least two Microsoft 365 solution areas, including Microsoft 365 Copilot, Power Platform or Copilot Studio, Azure Foundry, identity and access management, information protection and compliance, and governance and risk management.
- Exceptional verbal and written communication and presentation skills, with comfort addressing both large and small audiences.
- Drive positive customer satisfaction and act as a trusted advisor to customers and partners by leveraging Microsoft 365 enterprise services expertise to achieve Customer Success Plan outcomes.
- Provide customer and partner feedback and insights to relevant Microsoft teams, including product groups, to support continuous improvement.
- Build and maintain executive-level stakeholder relationships and lead value proposition conversations aligned with customer priorities and outcomes.
- Interpret customer industry and business priorities.
- Develop opportunities that drive customer success business results by working with business and technical decision-makers to communicate the Microsoft 365 Copilot value proposition and help customers realize value from their investment.
- Identify resolutions to issues blocking customer success projects and lead technical conversations to drive value from Microsoft investments.
- Align individual learning and skilling with team, area, and customer success goals.
- Engage in relevant communities, share expertise, contribute to intellectual property creation, prioritize intellectual property reuse, and learn from others to accelerate customer transformation journeys.
- Depict customer business processes and prepare for analysis and improvement of business process performance.
- Articulate, demonstrate, and present complex customer concepts to business decision-makers and information technology decision-makers.
- Manage territory activities, qualify opportunities, communicate with stakeholders, engage partners, and manage opportunities and pipelines.
- Collaborate in virtual teams to develop and drive Microsoft 365 Copilot usage opportunities through influence, and identify and document best practices and customer references.
- Four or more years of experience in a customer-facing role.
- Four or more years of experience working on technical Microsoft 365, Power Platform, or Copilot Studio projects.
- Certification in Microsoft 365 fundamentals, Microsoft 365 Copilot fundamentals, Microsoft Power Platform or Copilot Studio, Microsoft Azure fundamentals, cloud security, Teams administration, SharePoint, or Prosci/change management.
- Business analysis experience involving business needs, solution determination, process improvement, organizational change, strategic planning, or policy development.
- Experience building deep technical relationships with senior IT executives in large or highly strategic accounts.
- Experience managing stakeholder relationships to achieve consensus on solutions or projects.
- Experience developing technical solutions and designing, customizing, or reapplying solutions based on customer or partner needs.
- Fluency in software-as-a-service solutions, particularly Microsoft 365 offerings.
- Experience with Microsoft 365 and Microsoft Azure solutions, including Microsoft Security, compliance, and identity solutions.
- Knowledge of cloud and artificial intelligence platforms and Microsoft 365 partner ecosystems.
- Subject-matter expertise in at least two Microsoft 365 solution areas, including Microsoft 365 Copilot, Power Platform or Copilot Studio, Azure Foundry, identity and access management, information protection and compliance, and governance and risk management.
About the company
Microsoft develops software, devices, and cloud services. Windows is an operating system that runs on personal computers, Office provides productivity apps, and Azure offers cloud computing and developer tools. The company differentiates itself with a large, integrated ecosystem of software, devices, and services, plus long-standing partnerships with PC makers and a broad enterprise footprint. Its goal is to put a computer on every desk and in every home, and to extend that reach through cloud services, professional networking (LinkedIn), and gaming.
Company Size
10,001+
Company Stage
IPO
Headquarters
Redmond, Washington
Founded
1975
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Simplify's Take
What believers are saying
- Microsoft AI business reached $37 billion ARR in Q3 FY2026, up 123%.
- Microsoft 365 Copilot surpassed 30 million paid seats in FY2026, expanding monetization.
- LinkedIn revenue grew 12% in FY2026, adding resilient cash flow outside cloud.
What critics are saying
- Copilot adoption disappointment triggered January 2026 lawsuits over misleading Azure and AI claims.
- Senior exits continue, including Roslansky and Peter Lee, signaling leadership instability into 2026.
- GitHub Copilot’s usage-based billing exposes customers to higher AI costs and churn risk.
What makes Microsoft unique
- Azure exceeded $100 billion in FY2026, pairing cloud scale with enterprise distribution.
- Microsoft Cloud reached $214 billion in FY2026, anchored by Office, GitHub, and Dynamics.
- Security Copilot customers doubled year over year, reinforcing Microsoft’s integrated security stack.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Professional Development Budget
Conference Attendance Budget
Flexible Work Hours
Remote Work Options
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%Melius Research upgraded Microsoft to Buy with a $665 price target, citing the company's software portfolio and cybersecurity business as lower-risk AI exposure. Analyst Ben Reitzes said CEO Satya Nadella's team will be seen as "adults in charge" as AI safety concerns mount. Microsoft's cybersecurity revenue exceeded $20 billion annually in 2023. The company recently launched MAI-Cyber-1-Flash, its first cybersecurity-focused AI model, and Project Perception security platform. Microsoft shares gained 37.5% in the third quarter, its best performance since 1998, adding $1 trillion to market capitalisation. A 16% single-day jump followed earnings showing cloud growth at its fastest pace in four years. Of 72 analysts tracked by Bloomberg, all but three rate Microsoft a buy, with none recommending selling.
Goldman Sachs warns that the AI stock rally hinges on hyperscalers demonstrating accelerating cloud revenue growth this earnings season. The firm expects year-over-year cloud growth to increase from 48% in Q2 to 55% in Q3 amongst Amazon, Google, Microsoft, and Oracle. Goldman strategist Ben Snider emphasised that continued signs of AI capital expenditure monetisation will be crucial for both hyperscaler performance and future capex growth outlook. Micron provided an early positive signal last week, beating sales and profit forecasts driven by AI demand. The memory chipmaker added approximately $43 billion in sales compared to the year-ago quarter, with executives projecting tight capacity and high chip prices through 2028.
Microsoft CEO Satya Nadella, who successfully transformed the company into a cloud powerhouse after taking over in 2014, faces a new challenge in the AI era. Nearly four years into the AI boom, Microsoft has yet to produce a breakout product at the model or application layer, despite its early investment in OpenAI. The company's Copilot technology hasn't achieved widespread workplace adoption, and its proprietary AI models remain niche. Microsoft's stock has underperformed peers this year, rising just 7%. Nadella is now shifting the business model towards token-based, consumption pricing. GitHub Copilot, which moved to this model, has grown from 26 million to 50 million users, with sales accelerating 60%. Microsoft has 30 million Copilot seats but faces competition from Anthropic and other AI-native startups. The company is introducing usage-based billing products like Copilot Cowork to expand its market.
Accenture reported revenue of nearly $74.2 billion for fiscal year 2026, up 6.5% year-over-year, with net income of roughly $8.5 billion. The professional services firm serves approximately 9,000 clients globally with 814,000 employees. Microsoft generated revenue of nearly $331.8 billion in FY 2026, a 17.8% increase, with net income of approximately $133.7 billion. The company's net margin reached close to 40.3%. Both companies maintained a debt-to-equity ratio of approximately 0.3x. Microsoft's free cash flow reached nearly $67.0 billion, whilst Accenture's was roughly $11.6 billion. Accenture recently addressed a $25 million settlement with the Department of Justice regarding federal contracting practices. Microsoft faces securities fraud class action lawsuits involving AI and Copilot claims, alongside antitrust scrutiny and an IRS tax audit.
Microsoft is rolling out Excel Canvas through October, a feature that transforms spreadsheet data into polished reports with visualisations, metrics, and insights. The reports automatically refresh when underlying data changes. Users need access to Copilot in Excel and can customise reports using natural language prompts. The feature enters a crowded market of dashboard tools. The rollout follows mixed reception for recent Excel updates. Last week, Microsoft added a feature allowing multiple values in single cells. Earlier this year, a Copilot Dynamic Action Button faced user backlash, forcing Microsoft to make it removable. The company also abandoned the COPILOT() function in August, barely 12 months after its introduction.