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Quest Diagnostics

Operates nationwide clinical laboratory testing

Specimen Processing Trainer

Corporate & Technical TrainingConfirmed live in the last 24 hours
Full-timeTampa, FL, USA

About the Job

Requirements

  • Internal candidates must have a minimum of one year in a PR Tech, Group Leader, or related role.
  • A high school diploma or equivalent is required.
  • Strong training, presentation, facilitation, and communication skills are required.
  • Must be able to learn and understand the skills and processes being taught.
  • Must be able to draw on internal and external resources and knowledge to maximize training effectiveness.
  • Must work safely in a biohazard environment and practice good safety habits.
  • Must handle multiple tasks in a production environment and be able to sit or stand for long periods.
  • Excellent verbal and written communication skills and the ability to convey information and concepts are required.
  • Must have PC skills, including working knowledge of Microsoft Office applications.
  • Must maintain composure while working with new trainees and experienced employees who are difficult to train.
  • Must demonstrate good judgment when deciding what action to take to resolve problems.
  • Must demonstrate leadership and interpersonal skills that foster a positive environment.
  • Must be flexible and adapt quickly to changes in procedures and training.
  • Must demonstrate proficiency and understanding of all job duties and standard operating procedures related to the Specimen Processing Department.
  • Must understand and convey how all functions in Specimen Processing work together and how Specimen Processing impacts the testing laboratory.
  • Must understand and convey compliance policies related to test ordering, including researching test-ordering information in translation tables, the computer system, and the directory of services.
  • Must understand and convey the relationship between tests ordered and specimens received.
  • Must complete written documentation legibly and within assigned timeframes.
  • Must maintain confidentiality, including regarding employee and department performance.

Responsibilities

  • Train all Specimen Preparation Technicians in all phases of Specimen Processing.
  • Train new hires and existing employees on an ongoing basis to help them learn skills needed for career progression.
  • Coordinate and facilitate training for all new and existing employees.
  • Maintain a written training program and develop training as needed.
  • Maintain training materials and answer questions during inspections when called upon.
  • Provide supervisors with appropriate feedback when problems arise, including progress reports on new employees.
  • Provide input to supervisors regarding Specimen Preparation Technicians' progress and performance.
  • Conduct process and compliance audits as needed.
  • Apply Quest Diagnostics policies and procedures, including safety and compliance requirements during training sessions.
  • Attend additional meetings and training sessions as needed by department leadership.
  • Perform other duties as assigned.

Desired Qualifications

  • A minimum of three years of laboratory experience, preferably in a production environment.
  • A medical background, including medical terminology applicable to a clinical laboratory, or equivalent experience.
  • A training background or equivalent experience.
  • Training coursework or certification, such as adult learning theory or ASTD.

About the Company

Quest Diagnostics

Operates nationwide clinical laboratory testing

Quest Diagnostics provides clinical laboratory testing and diagnostic services. It processes patient samples across a network of laboratories to run a broad menu of 3,000+ tests, including cancer diagnostics and anatomical pathology, and delivers interpretive reports through its medical staff. Tests are performed at its patient service centers, esoteric and rapid-response labs, and outpatient facilities, with results shared with clinicians via connected data systems. What sets Quest Diagnostics apart is its scale and scope: the world’s largest clinical lab network, the broadest test menu, a large team of MDs and PhDs for interpretation, and leadership in cancer diagnostics and pre-employment drug testing, plus extensive clinical trials testing. Its goal is to empower healthcare providers and patients with actionable diagnostic insights to identify, treat, and manage disease, inspire healthy behaviors, and improve health outcomes.

Company size
10,001+
Company stage
IPO
Headquarters
Secaucus, NJ
Founded
1967

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