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About the job
- A high school diploma or equivalent.
- A Medical Assistant degree or certificate from an accredited facility.
- Dedication to excellent patient care, office teamwork, detail, and accuracy.
- Good oral and written communication skills, computer skills, flexibility, dependability, and the ability to multitask in a fast-paced medical office environment.
- Greet and sign in infusion patients according to established protocols.
- Assist patients with required forms and documentation, including medical insurance information, and ensure patient and billing information is accurate.
- Answer incoming calls and handle inquiries.
- Schedule or reschedule infusion patient appointments when necessary.
- Assist with charting and recording infusion vitals and administration.
- Conduct verbal pre-infusion questionnaires with patients.
- Obtain patient vital signs before, during, and at the discontinuation of infusions.
- Draw labs when needed.
- Administer injections as requested.
- Assist with removal or discontinuation of intravenous lines.
- Maintain a sterile environment.
- Maintain drug inventory and medical supply stock.
- Obtain external medical reports as required by medical professionals.
- Respond to and comply with requests for information.
- Maintain the infusion clinical suite in a neat and clean condition.
- Safeguard patient privacy and confidentiality.
- Perform other duties assigned by management.
- General clerical experience or knowledge.
- Two to three years of Medical Assistant experience in a clinical setting.
- Experience with NextGen.
About the company
AARA provides specialty rheumatology care across Arizona, treating arthritis and autoimmune diseases through clinics, infusion services, imaging, and bone density testing. Its Rheumera app lets the care team monitor patients between visits, supporting remote care that can be billed to insurance. AARA uses a team-based model with rheumatologists, physician assistants, and nurse practitioners and also runs a research wing (AARR) that conducts clinical trials to give patients access to new therapies at no cost. The goal is to deliver comprehensive, accessible rheumatology care across multiple locations while advancing the field through integrated clinical services and research.
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Simplify's Take
What believers are saying
- Lilly’s LY3541860 and tirzepatide trials keep AARA recruiting across Avondale, Mesa, Phoenix, and Tucson.
- AARA expanded Gilbert in 2026, adding infusion and research space for rising autoimmune demand.
- AARA’s Capitol Hill advocacy on May 8, 2025 positions it against Medicaid cuts and PBM abuse.
What critics are saying
- Lilly trials at AARA sites commoditize patient referrals and squeeze local reimbursement leverage by 2026.
- Arizona’s rheumatology market attracts rivals like Valley Arthritis Care and Skin and Cancer Institute.
- One insurance denial or infusion reimbursement change hits AARA’s fee-for-service, ancillary-heavy revenue model immediately.
What makes Arizona Arthritis & Rheumatology Associates unique
- AARA runs eight Arizona trial sites and over 400 rheumatology trials since 25 years.
- AARA’s Avondale facility opened February 12, 2025 with 15 exam rooms and eight infusion chairs.
- AARA’s Rheumera app and in-house infusion, lab, X-ray, and bone densitometry deepen retention.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Health Savings Account/Flexible Spending Account
- Unlimited Paid Time Off
- Flexible Work Hours
- Remote Work Options
- Paid Vacation
- Paid Sick Leave
- Paid Holidays