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Deloitte

Audits companies and advises on tax and technology

Conversational AI Specialist - Cloud Developer

AI Application EngineeringConfirmed live in the last 24 hours
Full-timeMilan, Metropolitan City of Milan, Italy

About the Job

Requirements

  • A degree in Informatics, Engineering, Artificial Intelligence, Data Science, or a related field is required.
  • At least two years of experience, including significant project work, in software development, AI/ML engineering, or a related role is required; exposure to e-commerce or customer experience projects is a plus.
  • Demonstrable hands-on programming experience and strong proficiency in at least one modern programming language are required.
  • Practical experience or a strong theoretical understanding of prompt engineering for large language models and context management in conversational AI is required.
  • Experience working with services in the Google Cloud Platform ecosystem is required.
  • A strong interest in applying AI and conversational technologies to business challenges in e-commerce is required.
  • Strong analytical and problem-solving skills and the ability to learn new technologies quickly are required.
  • Excellent verbal and written communication skills, including the ability to clearly explain technical concepts, are required.

Responsibilities

  • Contribute to the design and development of natural language processing models and applications for e-commerce use cases, including customer-service chatbots, recommendation engines, and virtual shopping assistants.
  • Build, test, and refine AI prototypes, writing robust and scalable code for e-commerce platforms.
  • Define and optimize prompt-engineering strategies for large language models and context-management strategies for conversational agents.
  • Measure model performance, identify opportunities for improvement, and turn user interactions into actionable insights.
  • Work with Google Cloud Platform services to build and deploy AI solutions focused on e-commerce.
  • Participate in projects using conversational AI platforms to build, integrate, and optimize virtual agents and chatbots.
  • Collaborate with senior colleagues to understand client requirements and translate them into technical solutions, while keeping up to date with emerging AI technologies.
  • Contribute to design specifications, test plans, and user guides.

Desired Qualifications

  • Exposure to e-commerce or customer experience projects is a plus.

About the Company

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Deloitte

Audits companies and advises on tax and technology

Deloitte audits companies and advises businesses and governments on tax, technology, and risk, and it is one of the Big Four, the world's four largest accounting firms. In 1849 its founder became the first independent auditor of a public company, Britain's Great Western Railway. Its auditors check companies' financial reports for errors and fraud before investors rely on them, while its consultants design strategy, install business software, and defend clients against cyberattacks. Clients pay fees for each audit or project, and each country's Deloitte firm is a separate business owned by its local partners. Deloitte was founded in London in 1845 and is based in New York.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$17.1M
Headquarters
New York, NY
Founded
1845

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