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Palmetto Clean Technology

Installs and maintains residential solar systems

Inside Sales Account Manager, Comfort

Account ManagementConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USA$116k - $164k

About the Job

Requirements

  • At least 3 years of experience in inside sales, account management, customer success, or business development.
  • Experience managing a book of business or customer portfolio.
  • Strong consultative selling and relationship-building skills.
  • Excellent verbal and written communication.
  • Self-motivation and strong organizational and time-management skills.
  • Experience using Salesforce or a comparable customer relationship management platform.
  • Employment is contingent upon successfully completing a background check.

Responsibilities

  • Own a portfolio of HVAC contractor and dealer partner accounts across geographic markets not covered by a field CAM territory.
  • Build relationships with business owners, sales managers, and key decision-makers through regular outbound calls, emails, and virtual meetings.
  • Serve as the primary point of contact for Palmetto's comfort plans, financing programs, and partner support.
  • Follow up with newly onboarded partners to drive activation.
  • Identify barriers to adoption and build action plans to increase utilization.
  • Develop strategies to grow comfort plan financing penetration within existing accounts.
  • Identify upsell and cross-sell opportunities across Palmetto's product and program portfolio.
  • Monitor account health and proactively re-engage dormant or underperforming partners.
  • Achieve monthly and quarterly goals for new-to-program count, partner activation rate, application volume, funded projects, and active partner rate.
  • Maintain accurate forecasting and pipeline management in Salesforce.
  • Conduct virtual partner training on Palmetto Comfort Plan financing products and current promotional programs.
  • Provide partner feedback to improve products, processes, and the overall partner experience.

Desired Qualifications

  • Experience in HVAC, home services, or a related trades contractor channel.
  • Familiarity with comfort plans, subscription-based home services, or recurring revenue models.
  • Experience working within a dealer or contractor certification program, such as LightReach Certified or similar.
  • Experience selling financing, fintech, or embedded financial products to small and medium-sized businesses.

About the Company

Palmetto Clean Technology

Installs and maintains residential solar systems

Palmetto Clean Technology focuses on providing residential solar energy solutions in the United States. It installs and maintains solar power systems for homeowners, enabling them to generate their own electricity and reduce monthly utility costs. The systems work by placing solar panels on the home, which convert sunlight into electricity that powers the house and can be fed back to the grid. Palmetto also offers maintenance plans and helps clients take advantage of tax credits and incentives (up to 26% of system cost), improving the financial return. The company differentiates itself by offering end-to-end residential solar services nationwide, including assistance with financing and incentives, and by emphasizing how solar investments can raise property values and speed up home sales. Its goal is to help homeowners save money, lower emissions, and increase property value through solar energy.

Company size
501-1,000
Company stage
Grant
Total funding
$2B
Headquarters
Charlotte, NC
Founded
2009

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