Head of Business Development & Field Marketing - Fab Solutions

About Us:

How many companies can say they’ve been in business for over 179 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What’s the role?

The Head of Business Development & Field Marketing SFS serves as the primary regional interface between the Semiconductor Fab Solutions (SFS) and semiconductor customers within the assigned Sales & Service Center (SSC), and as the regional counterpart to SMS Strategic Marketing and product functions. This role identifies growth opportunities across the wafer and advanced packaging markets, builds a deep understanding of customer applications, processes, technology roadmaps, and operational challenges, and gathers market and competitive intelligence through sustained customer engagement. The role converts these insights into actionable recommendations for the SFS portfolio, product and solution development, strategic partnerships, and go-to-market priorities. In close collaboration with customer application experts, local Sales and Service teams, and SFS headquarters functions, the position leads customer-facing business development, co-development initiatives, and regional introductions of new SFS products and solutions. Through these efforts, the role strengthens customer value, accelerates field learning, and supports sustainable growth and effective regional execution for SFS.

Sound Interesting?

Here’s what you’ll do:

Customer Engagement and Business Development

• Serve as the primary customer interface for Semiconductor Frontend Solutions (SFS), facilitating regular technology exchanges and strengthening customer relationships.
• Identify and develop customer-specific business opportunities and regional growth initiatives, including joint development projects, in alignment with the SSC Head, Sales, Strategic Marketing, and Functions of Business (FoBs).
• Translate customer pain points, value drivers, and operational constraints into opportunities for ZEISS SMT products, solutions, and strategic collaborations.

Market and Competitive Intelligence

• Monitor regional customer processes, emerging technology trends, competitive activities, and industry developments relevant to the SFS portfolio.
• Translate competitive intelligence and customer feedback into actionable insights and recommendations for Strategic Marketing, FoBs, and headquarters stakeholders.

Solution Development and New Product Introduction

• Lead customer-facing solution development by aligning customer requirements with local expertise, engineering capabilities, and SFS strategic priorities.
• Drive regional new product introductions in collaboration with local application experts, incorporating customer feedback and operational learnings throughout evaluation and ramp-up.
• Manage new product introduction projects from initial customer evaluation through repeat purchases, coordinating closely with local Application, Sales, and Service teams, as well as headquarters Strategic Marketing and FoBs.

Regional Partnership with Strategic Marketing and Headquarters

• Serve as the regional SFS counterpart to Strategic Marketing, ensuring field insights inform strategic planning, product development, and execution.
• Provide regional market and customer input for business reviews, technology and product roadmaps, cross-functional planning, and go-to-market strategies.

Field Execution and Business Development

• Lead the implementation and ongoing development of the Business Development & Field Marketing function within SFS.
• Drive regional adoption of new tools, technologies, and solution concepts in alignment with SFS Strategic Marketing and FoBs.

Organizational Development and Leadership

• Establish and develop the Business Development & Field Marketing department, defining its organizational structure, roles, responsibilities, and operating processes.
• Provide functional leadership, coaching, and capability development for Business Development & Field Marketing employees.
• Define and monitor key performance indicators (KPIs) to measure the effectiveness of field marketing activities and assess their impact on product strategy, business growth, and customer satisfaction.
  
  

Do you qualify?

• Master’s degree in engineering, natural sciences, or a related STEM discipline, such as mechanical engineering, optics, physics, or materials science. A PhD and/or business qualification (e.g., MBA) is preferred.
• 10+ years of technical and commercial experience within the semiconductor mask shop ecosystem, with established industry relationships and direct experience in at least one of the following areas: Photomask manufacturing, metrology, or repair Wafer inspection or metrology Front-end integration or yield engineering
• Proven experience co-developing and launching products with customers through strategic partnerships.
• Demonstrated ability to gather, analyze, and communicate customer, market, and competitive intelligence to cross-functional stakeholders.
• In-depth knowledge of semiconductor equipment and the mask shop ecosystem, including optical systems, materials, metrology, semiconductor processes, key industry players, innovation cycles, and applicable regulatory requirements.
• Strong analytical and strategic thinking skills, with the ability to translate customer needs, value drivers, technology trends, and competitive developments into actionable product and business recommendations.
• Strong customer engagement and stakeholder management skills, with a track record of building trusted industry relationships and collaborating across Sales, Service, Applications, Strategic Marketing, Product Management, and R&D.
• Proven ability to work effectively in cross-functional, intercultural, and geographically distributed teams.
• Excellent communication and presentation skills, with the ability to explain complex technical and business concepts clearly to customers, technical teams, and senior management.
• Business fluency in English, both written and verbal.
  

Compensation:

• The annual pay range for this position is: $146,000 - $182,000
• The salary offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.
• This position is eligible for a performance bonus or sales commissions.

We have amazing benefits to support you as an employee at ZEISS!

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay 
• The list goes on! 

The above is intended to describe the general content of and requirements for this job. It is not to be construed as an exhaustive statement of requirements, duties, or responsibilities. The Company reserves the right to interpret, amend, or otherwise modify, in whole or in part, any job description at any time, at its sole discretion.

Your ZEISS Recruiting Team:

Maria Khalil

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).