Full-Time

Delivery Station Supervisor

JINGDONG

JINGDONG

10,001+ employees

China's largest online retailer and technology services

No salary listed

Bellheim, Germany

In Person

Category
Operations & Logistics (2)
,
Required Skills
Customer Service
Responsibilities
  • Report to the station manager, be responsible for on-site operational coordination during a shift, and assist drivers in unloading and sorting goods upon their arrival at the station.
  • Master the delivery process and monitor the efficiency and quality of driver delivery.
  • Be responsible for the daily training and implementation of the driver business system and SOPs, ensuring that all employees are familiar with and grasp the system.
  • Collaborate with the customer service team, handle customer inquiries via phone, and monitor the delivery experience guarantee.

JD.com is China's largest online retailer, offering a wide range of products from fresh food to electronics, with a nationwide fulfillment network enabling same- and next-day delivery. The company is transitioning to a technology and service enterprise, leveraging cutting-edge technology and infrastructure to serve nearly 600 million customers and promote innovation across various industries.

Company Size

10,001+

Company Stage

Series B

Total Funding

$7.9B

Headquarters

Chaoyang, China

Founded

1998

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Growth & Insights

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%