Senior Analyst - Benefits

Job Summary

Support the administration and continuous improvement of Giant Eagle's retirement benefit programs. This role is responsible for overseeing the day-to-day administration of the organization's 401(k) and non-qualified retirement plans. The Sr. Benefits Analyst partners closely with internal stakeholders and external vendors to ensure operational efficiency, regulatory compliance, accurate plan administration, and a positive Team Member experience. The role also supports reporting, system maintenance, process improvement, and project-based initiatives related to retirement programs

*Please note this role is based out of Cranberry, PA and requires a hybrid working environment (minimum 3 days in office)

Job Description

• Experience Required: 3 to 5 years benefits administration experience
• Experience administering large, complex 401(k) and non-qualified retirement plans, including eligibility, contributions, participant transactions, vendor coordination, and union/non-union plan provisions.
• Advanced Excel proficiency, including VLOOKUPs and PivotTables. Ability to analyze retirement plan data, reconcile discrepancies, prepare reports, interpret plan metrics, and identify trends or operational issues
• Education Desired: Bachelor's degree in HR, Finance, Business or related field

Job Responsibilities

• Oversee the administration and day-to-day operations of 401(k) and non-qualified retirement plans, including participant transactions, eligibility processing, data validation, vendor file transmissions, and routine plan administration activities. Respond to Team Member inquiries and assist in resolving participant issues in a timely manner. Support the development and maintenance of procedures, training materials, and process documentation.
• Partner with retirement plan vendors to support effective plan administration. Monitor service requests, track issue resolution, assist with vendor meetings, and support implementation of plan changes and operational improvements.
• Support activities required to maintain compliance with ERISA, IRS, DOL, and other applicable regulations. Assist with preparation and review of participant notices, plan communications, audits, plan documentation, and regulatory reporting requirements. Support implementation of legislative and regulatory updates to retirement plans and related processes.
• Participate in cross-functional projects related to benefit plans, system enhancements, compliance initiatives, acquisitions, and union contract ratifications. Support project planning, testing, documentation, communications, and implementation activities.
• Identify opportunities to improve operational efficiency, data accuracy, service delivery, and Team Member experience. Collaborate with Benefits team members and cross-functional partners to implement process enhancements and support departmental objectives.
• Prepare recurring and ad hoc reports related to benefit plan operations, participant activity, and plan performance. Analyze data, identify discrepancies, support reconciliations, and provide insights to support informed decision-making and process improvements.
• Partner with HRIS, Information Systems, and vendors to support Workday configuration and other benefit plan technology solutions. Assist with system testing, troubleshooting, data audits, process documentation, and implementation of new business processes or plan changes.