Marriott International

Manages and franchises hotels around the world

Spa Receptionist

Reception & Front DeskConfirmed live in the last 24 hours

Full-timeQatarNo salary listedIn-person

About the Job

Requirements

The preferred education qualification is a high school diploma or GED equivalent.
No related work experience is preferred as a qualification.
No supervisory experience is preferred as a qualification.
No license or certification is required.
The role requires standing, sitting, or walking for extended periods and moving over sloping, uneven, or slippery surfaces.
The role requires using reservation software to read and visually verify information.
The role requires moving, lifting, carrying, pushing, pulling, and placing objects up to 10 pounds without assistance and up to 25 pounds with assistance, and reaching overhead and below the knees, including bending, twisting, pulling, and stooping.
Associates must follow company policies and procedures, uphold quality standards, maintain professional uniform and personal appearance, and communicate professionally.

Responsibilities

Promote spa services and retail offerings.
Schedule reservations and confirm appointments.
Answer guest questions about spa services.
Check in guests.
Process payments.
Perform other reasonable job duties as requested.

POSITION SUMMARY

Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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