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Hewlett Packard Enterprise

Builds servers, networking and private cloud

Senior Networking Professional Services Engineer

Network Engineering & AdministrationConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Engineering design, operational, and support experience in a large-scale internet service provider environment.
  • Mastery of topologies and methodologies for wide-area network transport methods.
  • Ability to take direction while identifying and engaging in opportunities to improve network design and operation.
  • Ability to prioritize work activity to achieve customer and account team goals.
  • Ability to work under pressure with customer engineers and technical assistance center teams to resolve hardware and software issues and implement solutions.
  • Ability to troubleshoot equipment and network problems and open and track technical assistance cases through resolution.
  • Ability to communicate case status updates and deliver root cause analysis.
  • A minimum of 7 years of hands-on network engineering experience.
  • U.S. citizenship is required.
  • An active TS/SCI with CI Poly clearance is required.

Responsibilities

  • Support MX and Routing Director platforms in a large-scale service provider environment.
  • Assist customers with planning network deployments, developing implementation plans, and testing solutions in collaboration with resident engineers, internal teams, and customers.
  • Serve as the customer's primary point of contact for operational issues, engaging Juniper Technical Assistance Center resolutions, opening cases, providing requested data, troubleshooting, and preparing requested written information and documentation.
  • Apply understanding of routing and switching technologies used in data center networks, including EVPN, multicast, OSPF, BGP, RSVP, LDP, pseudowires, L2VPN, L3VPN, MPLS traffic engineering, routing policies, and tunneling technologies such as GRE and VXLAN.
  • Support Juniper MX and Routing Director products.
  • Support formal and informal technology briefings and training sessions.
  • Travel to customer locations, including San Diego, California, and other U.S. customer sites, as required.

Desired Qualifications

  • Engineering design, architecture, operations, and support experience in a medium- to large-scale data center network.
  • Juniper or other vendor certifications.
  • Automation and DevOps knowledge.
  • Experience with automation access methods including XML API, NETCONF, REST API, and gRPC.
  • Experience with Python tools including RPCs, REST, PyEZ, and ncclient.
  • Experience with Ansible playbooks and Jinja2 templates.
  • Experience with commit, operational, event, or SNMP scripts using Python and SLAX.
  • A bachelor's degree in a technical or engineering discipline, or equivalent work experience.

About the Company

Hewlett Packard Enterprise

Builds servers, networking and private cloud

Hewlett Packard Enterprise sells servers, storage, networking and hybrid cloud software to large companies, governments and service providers. Its GreenLake platform lets customers run on-premises hardware as a metered cloud service, and its Cray supercomputers run national lab and AI training workloads. The networking business, built on Aruba and Juniper Networks, supplies campus, data-center and routing equipment. Revenue comes from hardware sales, multiyear support contracts, financing and subscriptions. The company traces its roots to Hewlett-Packard, founded in 1939, became a separate public company in 2015 and is headquartered in Houston, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Houston, TX
Founded
1939

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