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MUFG

Global bank offering diversified financial services

Head of Transformation

Business OperationsConfirmed live in the last 24 hours
Full-timeAustraliaNo salary listed

About the Job

Requirements

  • Extensive experience leading enterprise transformation, transformation portfolios, or business change in a complex global or regulated environment.
  • A demonstrable track record of delivering transformation outcomes, with clear ownership of execution, delivery and results.
  • Proven ability to partner with CEOs, executive teams and senior stakeholders to translate strategy into prioritised, executable transformation plans.
  • Strong understanding of technology-enabled transformation and the practical application of process, data, artificial intelligence, automation and operating model levers.
  • Experience establishing and leading portfolio governance, executive reporting, delivery rhythms and benefits realisation disciplines.
  • Experience building, developing or maturing transformation, project or program delivery frameworks and capability.
  • Strong commercial judgement, resilience and confidence navigating ambiguity, competing priorities and organisational complexity.
  • Exceptional communication, influencing and stakeholder management skills, with the ability to build trust and alignment across regions and functions.
  • Strong people leadership capability and a collaborative approach to leading globally distributed teams.
  • Flexibility to attend meetings across time zones and travel when required, including working outside standard local business hours at times.

Responsibilities

  • Partner with the CEO, Executive Leadership Team and senior global leaders to identify, shape and prioritise transformation initiatives aligned to business strategy.
  • Translate strategic priorities into clear transformation plans, business cases, delivery roadmaps and measurable outcomes.
  • Establish and maintain an integrated global transformation roadmap covering priorities, dependencies, milestones, risks, resources, investment and benefits.
  • Lead transformation portfolio governance, executive reporting and decision-making across a complex and diverse portfolio of initiatives.
  • Drive alignment and remove barriers across business, technology, operations, risk, legal, finance and people functions to maintain momentum and achieve outcomes.
  • Build and mature transformation and project delivery capability, including fit-for-purpose frameworks, standards, tools, governance, reporting and delivery disciplines.
  • Identify and mobilise opportunities across process improvement, technology, data, artificial intelligence, automation and operating model transformation.
  • Establish strong benefits realisation and performance measurement disciplines to ensure transformation investment delivers tangible business value.
  • Lead and develop a globally distributed transformation and delivery team, creating a culture of accountability, collaboration and practical execution.

Desired Qualifications

  • Experience in financial services or another highly regulated industry. Candidates from other sectors with directly relevant enterprise-scale transformation experience are also encouraged to apply.

About the Company

MUFG

Global bank offering diversified financial services

MUFG is a major global financial group that provides a wide range of banking and financial services, including commercial and trust banking, securities, credit cards, and asset management. Its products are delivered through a network of domestic and international banks, digital platforms, and financial advisers, offering loans, deposits, payments, investment services, and asset management. MUFG stands out due to its size and scale as one of the world’s largest financial groups, its diversified offerings across banking and securities, and its strong international presence (notably expanding in the U.S. after investing in Morgan Stanley in 2008). Its goal is to support economic growth worldwide by expanding its global footprint and promoting sustainable finance.

Company size
10,001+
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
2006

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