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Communauto

On-demand, app-based carsharing and fleet access

Vehicle Relocation and Detailing Operations Manager

Vehicle Operation & DeliveryPosted on Nov 10
Full-timeMontreal, QC, CanadaNo salary listed

About the Job

Requirements

  • Experience managing employees in a frontline operational environment, such as logistics, vehicle preparation, or a comparable sector.
  • Experience structuring activities, improving methods, and managing change.
  • Understanding of personnel management, budget monitoring, and occupational health and safety.
  • Knowledge of vehicle relocation and vehicle detailing, or the ability to acquire it quickly.
  • Proximity-based leadership, clear communication, and the ability to develop employees and future team leaders.
  • Autonomy, sound judgment, rigor, and strong prioritization skills.
  • Proficiency with Microsoft 365 and Teams, and comfort using operational tracking tools.
  • A valid driver’s license and a good driving record.
  • Excellent spoken and written French and English are essential to serve the pan-Canadian clientele.

Responsibilities

  • Plan staffing needs, participate in recruitment, and ensure employee onboarding, training, and support.
  • Manage schedules, absences, and leave to ensure effective operational coverage.
  • Set priorities with the Monk maintenance center manager and organize vehicle relocation, preparation, and cleaning.
  • Assign tasks, monitor their completion, and adjust resources according to urgent needs and available capacity.
  • Coordinate vehicle movements with the workshop and yard to reduce waiting and unnecessary movements.
  • Develop vehicle detailing activities, particularly deep cleaning, and continuously improve work methods.
  • Enforce quality standards and safe practices related to driving, products, equipment, and work areas.
  • Manage keys, supplies, products, and equipment, including inventory, orders, and maintenance tracking.
  • Monitor volumes, timelines, quality, and capacity, and present results, risks, and needs requiring prioritization decisions.

About the Company

Communauto

On-demand, app-based carsharing and fleet access

Communauto operates a network of shared vehicles across Canada and Paris, providing an alternative to private car ownership. It offers two main services: station-based round-trip rentals where a vehicle must be returned to its original location, and one-way Flex rentals within a designated zone. Users locate, book, and unlock cars via a mobile app, with fees based on time and distance and inclusive of fuel, maintenance, and insurance. The model emphasizes accessibility, flexibility, and environmental goals, aiming to reduce vehicle numbers and emissions. It differentiates itself through a long-running, mission-driven approach (now under a social utility trust) and strategic growth via partnerships and acquisitions (e.g., Mobizen, VRTUCAR, CarShare Atlantic), enabling a broad urban mobility solution rather than a traditional car rental service.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Montreal, Canada
Founded
1994

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