User Storyteller

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. 

About the team

The Communications team builds and protects Stripe’s brand and influence across the world. We’re looking for an experienced communications professional to deepen the understanding around the positive economic impact Stripe is having.

What you’ll do

We’re seeking a communications professional to join our world-class communications team to tell the story of our most interesting users and how their industries are transforming. The ideal candidate is curious, strategic, creative, and an excellent writer and storyteller. They’re a self-starter who’s interested in business, technology and entrepreneurship. They’re the kind of people who would discover new angles to talk about some of Stripe’s largest customers – from OpenAI to Hertz, or Pepsi –, unearth stories from some of the millions of businesses, and make sense of the transformations happening across entire industries.

Responsibilities

• Find the very best stories of businesses using Stripe and write them up for the rest of the world to see
• Tell those stories internally (in our regular fora) and externally (with the media and on social platforms) 
• Build relationships with hundreds of founders and business leaders across our user base, in over 50 countries
• Write short and long form business and industry trends stories and publish them across various channels (social media, the Stripe blog, Substack, etc)
• Develop and maintain a network of communications leaders with Stripe’s largest and most iconic customers, to infuse their voices into campaigns, news announcements, and other activities
• Work in close partnership with the rest of our communications team, our global executive team, our industry experts, our go-to-market teams, and our marketing team

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Stellar written and verbal communication skills
• Strong business acumen
• Curiosity, creativity and great taste
• 5-7 years of experience in journalism or communications, preferably in a technology, high-growth and/or financial services environment
• Experience collaborating with executives, as well as sales, partnerships, marketing and policy teams
• Experience working with a wide variety of partners on joint communications efforts
• Relationships with key business and technology reporters, as well as analysts
• An acute interest for the economy and experience working closely with large businesses, startups, and small businesses
• A good understanding of social media, and how to engage influential stakeholders online
•