Help us use technology to make a big green dent in the universe!
Kraken powers some of the most innovative global developments in energy.
We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.
It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.
Kraken Customer
What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.
Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now.
About our team
Our Global Platform Engineering department is responsible for architecting, developing, and maintaining the robust and scalable infrastructure, tooling, and services that power and support our platform. As a key member of the Privacy team within the Platform department, you’ll be central in enhancing our commitment to safeguarding data. Your expertise in privacy regulations and data protection measures will guide our strategies, ensuring both compliance and maximum value for our brands and clients.
Joining our team gives you a unique opportunity to work on a diverse range of new data protection and privacy initiatives. Keeping up-to-date with the latest developments in data protection laws and best practices will be essential. Your analytical skills and attention to detail will be invaluable as you identify areas for improvement, ensure proper data handling, and generally bolster our data protection and privacy framework.
You’ll report into the Privacy Lead.
What you’ll do
- Support the team in providing data protection and privacy expertise
- Collaborate with product, engineering, and legal teams to ensure our platform’s features and services meet data privacy and protection regulations and best practices
- Support the team in providing authoritative advice to teams across the organisation on implementing and maintaining data privacy and protection best practices
- Work closely with the Information Security team to align security measures with data protection goals
- Engage with the internal developer community to advocate for the importance of data privacy and protection in software development
- Define and document data handling policies and procedures that meet global compliance regulations and internal standards, including ROPAs
- Assist development teams in understanding when DPIAs are required, and assist in completing DPIAs for new and existing features
- Support in the development of training programs for internal teams on global privacy regulations, industry best practices, and internal company policies
- Support in data privacy incidents, investigations and reporting to supervisory authorities where necessary
- Regularly update key stakeholders about the state of data privacy and protection on our platform, emerging risks, and strategies being taken to mitigate them
What you’ll have
- Proven experience in all of the following areas:
- Working in a Privacy Analyst role, within an organisation that’s a data processor (e.g. a SaaS provider or software vendor)
- Creating and maintaining records of processing activities (identifying activities, defining the purpose and lawful basis, identifying subjects, categorising data, and defining realistic and compliant retention periods)
- Managing data protection impact assessments, third party sub-processor management (including reviews of data processing agreements)
- Data incident management, root cause analysis and remediation
- Working closely with technical teams, including software development and information security
- Knowledge management (including content creation, maintenance and delivery)
- Working knowledge of the majority of Articles of the EU General Data Protection Regulation and UK DPA 2018,
- Implementing Privacy by Design and Privacy by Default into products
- Staying up-to-date with the fast-moving landscape of data protection regulations and technologies, including international legislation that will impact our global clients
It would be great if you had
- Ideally, minimum 2 years experience working for a technology company
- Knowledge of local privacy laws and regulators in European territories
- Understanding of artificial intelligence, it’s use cases within the utilities markets and associated risks
- Privacy certifications such as CIPP or CIPM will be an advantage
- LLB Law Degree
- Familiarity with utility sector regulations
Why else you’ll love it here
- Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it’s something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don’t advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn’t apply to Octopus - what’s more important to us is finding the right octofit!
- Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we we’re voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people
- Visit our perks hub - Octopus Employee Benefits
We’re looking for someone who thrives on solving tough problems. Someone who can challenge those around them, and be challenged, while delivering delightful experiences for our internal and external customers.
If this sounds like a great opportunity but you are based outside of London, we are also open to remote working 🏠
If this sounds like you then we’d love to hear from you.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we’ll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
