Technical Program Manager - Tpm
$147k - $190k/yr
Expert
Bachelor's, Master's, MBA
Washington, DC, USA
Remote
Project & Program ManagementProgram Management
No H1B Sponsorship
US Citizenship, US Top Secret Clearance Required
About the job
Requirements
- Bachelor’s degree in computer science, information technology, software engineering, or a related technical field, or equivalent professional experience.
- Minimum of 10 years of experience spanning software engineering, solution architecture, and/or technical program/project management, including enterprise technology delivery and cloud deployments.
- Demonstrated experience owning end-to-end deployments of enterprise technology into production across two or more of the Microsoft ecosystem, AI/GenAI solutions, commercial off-the-shelf products, and custom software development.
- Experience working the architecture of ServiceNow.
- Deep, working knowledge of modern software development practices, including DevSecOps and continuous integration/continuous delivery.
- Proven experience leading Agile delivery using Scrum, SAFe, and/or Kanban, including managing Agile teams, backlogs, and release cadences.
- Demonstrated experience managing a portfolio of concurrent projects, with direct accountability for cost, schedule, scope, quality, and risk.
- Working familiarity with federal IT governance, cybersecurity, authorization/Authority to Operate, data governance, and accessibility requirements under Section 508.
- Experience delivering technology in a federal government or comparably large, complex enterprise environment.
- Strong stakeholder-management and customer-relationship skills, including the ability to brief and align senior and executive non-technical leaders and drive consensus.
- Ability to clearly communicate complex technical concepts to non-technical audiences, verbally and in writing.
- Strong proficiency with Microsoft Office, including Word, Excel, and PowerPoint, for documentation, analysis, and executive briefings.
- Project Management Professional certification or equivalent demonstrated program-management credential.
- A recognized Agile/Scrum certification, such as PMI-ACP, Certified ScrumMaster, Professional Scrum Master, or SAFe.
- U.S. citizenship and the ability to obtain and maintain a USPS Public Trust Clearance.
Responsibilities
- Serve as LMI's senior technical lead and primary technical point of contact for the USPS account.
- Deliver technology solutions on time and on budget into the USPS production environment across multiple platforms and technologies.
- Build and sustain trusted relationships with USPS stakeholders, acting as the senior advisor on solution approach and identifying opportunities to add value and expand impact.
- Own the end-to-end lifecycle of technology deployments into the USPS environment, including intake, solution design, build, integration, testing, deployment, and sustainment.
- Prioritize, sequence, balance workload, and allocate resources to manage and deconflict a portfolio of concurrent technology projects and deployments.
- Translate USPS mission and business needs into technical solution architectures, delivery roadmaps, and Agile backlogs that integrate with existing USPS systems, data, and enterprise IT.
- Lead delivery using Agile methodologies, including managing backlogs, sprints, and release planning; running ceremonies; and driving continuous integration/continuous delivery and DevSecOps practices.
- Apply human-centered design and customer/user experience best practices throughout delivery so solutions are usable, accessible, and adopted.
- Direct the configuration and deployment of platform solutions, bespoke custom development, and AI-assisted custom development where appropriate.
- Stay current on emerging technology, including generative and agentic artificial intelligence, low-code/no-code platforms, cloud and platform advances, and modern development tooling, and bring practical innovation to the account.
- Govern technical quality and enforce architecture, coding, integration, and release standards across the team and partner contractors.
- Manage cost, schedule, scope, and performance across the portfolio; track financials, forecast spend, prevent cost overruns, and report status against budgets and milestones.
- Identify and mitigate technical, security, schedule, and delivery risks, implementing corrective actions before they affect the client.
- Ensure compliance with USPS and federal cybersecurity, authorization/Authority to Operate, data governance, AI risk-management, privacy, and accessibility requirements under Section 508.
- Build, lead, and grow a multidisciplinary team of engineers, architects, designers, data and analytics specialists, and analysts; manage staffing, onboarding, task assignment, performance, and subcontractor coordination.
- Develop and maintain technical and program documentation, including solution and system architectures, integration/interface designs, agent and workflow specifications, runbooks, and standard operating procedures.
- Provide regular status updates, briefings, and after-action reviews to USPS leadership and LMI management; record decisions and action items and keep stakeholders aligned.
- Manage contract deliverables, milestones, schedules, and service levels, ensuring high-quality, on-time submissions and adherence to contractual and governance requirements.
Desired Qualifications
- Master's degree or better in computer science, engineering, or a related technical field, or an MBA with a technology focus.
- Prior USPS or postal experience, or experience supporting other federal civilian agencies with technology deployments or portfolio management.
- Hands-on experience with generative and agentic artificial intelligence platforms and AI-assisted or agentic development tooling, including AI coding assistants, agent frameworks, and rapid AI-assisted development.
- Human-centered design, customer/user experience, or user experience credentials, or a demonstrated portfolio of user-centered solution delivery.
- Experience obtaining an Authority to Operate or authorization for a software-as-a-service or platform-as-a-service solution.
- Experience with low-code/no-code platforms.
- High-level technical understanding of data engineering, extract-transform-load, data analytics, and machine learning.
- Experience leading distributed, multidisciplinary teams and managing subcontractors on federal contracts.
- ServiceNow certifications such as Certified System Administrator, Certified Implementation Specialist, or Certified Application Developer.
- Microsoft certifications in Azure, Power Platform, or Microsoft 365.
- Cloud certifications in Amazon Web Services, Microsoft Azure, or Google Cloud.
- Advanced Agile or scaled-Agile certifications such as SAFe Program Consultant or Release Train Engineer.
- IT service management credentials such as ITIL.
- Cybersecurity certifications such as CompTIA Security+, Certified Information Systems Security Professional, or Certified Information Security Manager.
About the company
Clover Imaging is a leading provider of refurbished and remanufactured printer cartridges. It operates by collecting used cartridges, refurbishing and testing them, and selling remanufactured supplies that are compatible with common printers. This process lets organizations cut printing costs by up to 40% while significantly reducing waste and environmental impact. The company differentiates itself through its large scale, award-winning environmentally friendly approach, and focus on sustainable innovation rather than simply offering new cartridges. Its goal is to reduce the environmental footprint of printing while helping customers save money on consumables.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Phoenix, Arizona
Founded
1996
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Simplify's Take
What believers are saying
- Graham Evans joined in August 2026, strengthening national security growth against Booz Allen.
- SHEPRD showed battlefield use at Ivy Sting 5 in 2026, accelerating credibility.
- The $110.4 million OUSD(A&S) award extends LMI into acquisition and sustainment work.
What critics are saying
- Defense revenue concentration leaves LMI exposed if Army NGC2 or Space Force recompetes slip.
- Sole-source and IDIQ wins face protest risk from larger primes through 2026-2027.
- SPECTR and SHEPRD need sustained adoption; failed fielding would undercut LMI's product narrative.
What makes LMI unique
- Josh Wilson and Graham Evans now pair mission delivery with AI product execution.
- SHEPRD reached Army NGC2 and Tradewinds in March 2026, proving deployable software.
- LMI won a $100 million Space Force SBIR Phase III through March 2031.
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Benefits
- Remote Work Options