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Full-Time

Head of Industry Relations and Operations

Canada

Confirmed live in the last 24 hours

Square

Square

10,001+ employees

Payment and POS solutions for businesses

Consulting
Energy
Consumer Software
Fintech
Social Impact
Crypto & Web3
Financial Services
Consumer Goods

Senior, Expert

Toronto, ON, Canada + 1 more

Category
Business Development
Business & Strategy
Required Skills
Communications
Management
Requirements
  • 12 years experience with solid understanding of the payment industry and its current evolution across Canada
  • The ability to lead cross-functional projects and interact at all levels with diverse roles including engineers, business partners and executive leadership
  • Top-notch cross-functional skills to collaborate with your team, internal and external partners to achieve strategic results
  • Strong relationship management skills and the demonstrated ability to negotiate complex commercial agreements, coupled with the ability to develop consensus.
  • The successful candidate will have a demonstrated ability to deal with ambiguity, think strategically and analytically about business, product, and technical challenges.
  • Drive to make an impact and entrepreneurial spirit are musts.
  • Excellent written and verbal communication and presentation skills, with the ability to make strong arguments supporting Square’s position with internal and external executive stakeholders.
  • Experience working with globally distributed teams
Responsibilities
  • Build and manage strategic relationships with payment industry partners (acquirers, banks, card networks and industry bodies) in Canada
  • Define and execute on a comprehensive payments strategy for Square in the rapidly evolving mobile payments and card acceptance space
  • Oversee, negotiate and execute on partnership opportunities and commercial discussions to enable our financial capabilities in Canada
  • Understand Square's competitive position and implement programs to further and improve payments products, services and strategic objectives
  • Lead and support management for Square’s strategic industry initiatives in Canada, including fostering the partner engagement required to enable new products and platforms
  • Maximize current partnerships through detailed and proactive account management, working with key industry partners, suppliers, and industry associations to define, iterate and enable new products in Canada

Square provides payment and point-of-sale (POS) solutions designed for businesses of all sizes, particularly small to medium-sized enterprises (SMEs) like retail stores, restaurants, and online merchants. Its main product is a POS system that includes hardware such as card readers and terminals, along with software that allows businesses to accept various payment methods, including credit cards, debit cards, and mobile payments. Square also offers additional services like invoicing, payroll management, and business analytics, making it a comprehensive tool for managing business operations. What sets Square apart from its competitors is its user-friendly interface and transparent fee structure, which charges a small fee for each transaction processed. This simplicity appeals to small business owners who value predictable costs. The goal of Square is to empower SMEs by providing them with the tools they need to manage sales and customer relationships effectively.

Company Stage

IPO

Total Funding

$601.2M

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

5%
Simplify Jobs

Simplify's Take

What believers are saying

  • Square's expansion into new markets, such as offering Tap to Pay in France, indicates strong growth potential and international reach.
  • The company's investment in Bitcoin and blockchain technology positions it at the forefront of financial innovation, potentially leading to significant long-term gains.
  • Square's extensive ecosystem of third-party integrations, particularly in the food and beverage sector, enhances its value proposition and operational efficiency for businesses.

What critics are saying

  • The highly competitive fintech market requires Square to continuously innovate to maintain its market position and avoid being outpaced by rivals.
  • Square's significant investment in Bitcoin introduces volatility and financial risk, which could impact its overall financial stability.

What makes Square unique

  • Square's user-friendly hardware and software solutions, including its flagship POS system, set it apart in the fintech market by offering a seamless and comprehensive business management experience.
  • The company's transparent transaction-based revenue model appeals to small business owners who prefer predictable costs, unlike competitors with more complex fee structures.
  • Square's strategic focus on integrating advanced technologies like machine learning and Bitcoin into its ecosystem demonstrates its commitment to innovation and staying ahead of market trends.