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Pima County

Southern Arizona county government

Librarian 1

EducationPosted on Nov 13
Full-timeAjo, AZ, USA$53.9k - $75.4k /yr

About the Job

Requirements

  • A bachelor's degree from an accredited college or university with a major in Library Science, Liberal Arts, Social Science, Information Management, Business Administration, Public Administration, or a related field as determined by the department head, and three years of experience in libraries, customer service, education, social services, or fields of similar scope; relevant experience and/or education from an accredited college or university may be substituted.
  • At least six months of experience providing customer service, assisting individuals with questions, resolving concerns, or responding to customer needs in a professional setting is preferred.
  • At least six months of experience using computers, online systems, databases, or other digital tools to assist customers, locate information, or complete work assignments is preferred.
  • At least six months of experience assisting with, organizing, coordinating, or participating in educational programs, community events, training activities, or public services is preferred.
  • At least six months of experience working with others, managing multiple responsibilities, and completing assigned tasks in a customer-focused environment is preferred.
  • Some positions may require specialized certification or licensure relative to assignment, either at appointment or before completion of an initial or promotional probation period.
  • Some positions may require a valid Arizona Class D driver license at application or before completion of an initial or promotional probation period.
  • Some positions may require bilingual abilities in English and a second language, as determined by the department head.
  • Candidates must complete a pre-employment background screening that verifies work history, education, and criminal conviction history.

Responsibilities

  • Oversee an assigned library service area, such as youth services or adult services, by developing, presenting, and coordinating services inclusive of all members of the public, including vulnerable populations.
  • Serve as supervisor in charge of the library when assigned.
  • Assist members of the public by finding and relaying library and community resource information, including helping them use the library’s collections, catalog, technology, and equipment.
  • Develop, facilitate, and/or present evidence-based educational programs and services, including early literacy programs, community outreach activities, youth advisory boards, and computer and technology instruction in person or virtually.
  • Supervise library employees, volunteers, and/or interns by training, scheduling, and evaluating performance, and making recommendations regarding probationary periods, employee discipline, and other human resources-related matters.
  • Implement public service best practices, including culturally competent, community-driven programming, public relations, problem solving, conflict management, and complaint resolution.
  • Use conflict management skills to de-escalate and address unexpected problems or potentially volatile situations and complete associated documentation.
  • Monitor and report facilities maintenance issues and investigate or resolve operational or technical issues.
  • Participate in or facilitate systemwide committee meetings focused on youth services, adult services, library strategic directions, or core values, and attend relevant continuing education trainings and workshops to incorporate current best practices in a particular service level.
  • Manage, coordinate, and determine workload priorities, including monitoring resources, establishing timelines, assigning work, monitoring progress, recommending changes and suggestions, and writing, reviewing, and editing reports prepared by staff.
  • Work rotating shifts, including nights and weekends.

About the Company

Pima County

Southern Arizona county government

Pima County is the county government serving Pima County, Arizona. It administers public health, justice, elections, transportation, wastewater, parks, libraries, development services, environmental programs, and community assistance. Residents, businesses, visitors, and partner agencies interact with elected offices and operating departments. Its workforce includes public-health professionals, engineers, planners, law-enforcement personnel, social-service teams, librarians, trades, technology, and administration. County services are delivered under public governance, budgets, procurement rules, and statutory responsibilities.

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