Senior Operations Analyst

As a Senior Operations Analyst, you'll transform large volumes of operational data into actionable business insights that impact thousands of stores and over 99,000 AutoZoners. From setting sales and expense targets to supporting quarterly incentive programs and executive reporting, your work will help ensure our stores are positioned for success.

In this highly visible role, you'll partner across multiple departments to analyze performance trends, enhance reporting capabilities, automate processes, and support strategic operational decisions. If you enjoy solving complex business challenges, leveraging technology to improve efficiency, and influencing results through data, this is an opportunity to make a meaningful impact at one of the nation's most recognized retail brands.

What We're Looking For

• 2-5 years of experience in operations analysis, business analysis, finance, analytics, or a related field.
• Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable recommendations.
• Advanced proficiency in Microsoft Excel, including formulas, data analysis, and reporting.
• Experience working with SQL and large datasets.
• Strong communication and interpersonal skills with the ability to collaborate effectively across multiple teams.
• Experience using data to influence business decisions and improve operational outcomes.
• Self-motivated, detail-oriented, and comfortable working in a fast-paced environment.

You'll Go the Extra Mile If You Have

• Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, Data Analytics, or a related field.
• Experience supporting retail, store operations, or multi-location business environments.
• Experience automating reporting processes and developing scalable analytical solutions.
• Knowledge of performance measurement, incentive compensation programs, budgeting, or operational forecasting.
• Experience with KPI development, dashboard creation, and executive-level reporting.

• Develop and distribute sales, payroll, and expense targets for more than 7,800 stores using SAS, SQL, Excel, and Google BigQuery.
• Analyze store performance trends and provide operational insights that support business planning and decision-making.
• Deliver periodic and ad hoc reporting to support operational and strategic initiatives.
• Analyze store performance against established targets to support quarterly incentive programs.
• Calculate bonus attainment results and provide payout data to Compensation partners.
• Prepare executive-level reporting and summaries related to store performance and incentive achievement.
• Support Finance teams with bonus accrual forecasting and budgeting activities.
• Create, maintain, and enhance KPI reporting solutions using WebFOCUS and enterprise reporting tools.
• Identify opportunities to automate manual processes and improve reporting efficiency, accuracy, and scalability.
• Partner with technical teams to streamline workflows within Google Cloud Platform and Unix environments.
• Analyze store footprint data and support creation of new operating regions as AutoZone continues to expand.
• Collaborate with Field Leadership to evaluate and implement store target adjustments while ensuring compliance with company policies and incentive guidelines.
• Provide exceptional service and analytical support to business partners across the organization.
• Build strong relationships with Operations, Finance, Compensation, Technology, and Field Leadership teams.
• Contribute to a culture of collaboration, innovation, and continuous improvement.