Full-Time
Store Assistant Manager
Posted on 5/9/2026
PetValu
1,001-5,000 employees
Canadian pet food and accessory retailer
No salary listed
Kitscoty, AB, Canada
In Person
 Retail (1) |
|---|
- Minimum of 2 years customer service and retail store management experience
- Enthusiasm for learning & growth in pet care industry
- Possess outgoing and friendly personality with strong customer service skills
- Ability to work as scheduled to meet attendance requirements, which include weekends and evenings
- Ability to have reliable means of transportation to and from the store
- Observe and coach employees to provide feedback around sales techniques and providing excellent customer service
- Capacity for understanding inter-team conflicts and escalating when necessary
- Working knowledge of point-of-sale system
- Ability to lift 50lbs repetitively
- Industry experience an asset
- Customers/Community ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g.Humane society)
- Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coaching
- Operational Standards/Procedures ensure that all staff adhere to the standards and procedures set at the corporate operations level
- Administrative activities coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork
- Business Results coordinate efforts of store staff to achieve targeted results
- Other duties and tasks as required
- Industry experience an asset
Pet Valu operates in Canada as a pet food and accessory retailer with small, community-focused stores across Ontario, Manitoba, and Western Canada. The stores stock pet foods, toys, treats, and care items, offering convenient, neighborhood shopping for pet owners. Growth has come from openings and acquisitions, such as the 2010 purchase of Bosley’s Pet Foods Plus, and the company went public on the TSX in 2021 to reduce debt and fund further expansion. Its goal is to expand its Canadian store network and strengthen its brand by growing the footprint and diversifying its retail network, supported by private equity backing and a public listing.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Markham, Canada
Founded
1976
Simplify's Take
What believers are saying
- Targets 1,000+ stores by 2030 with 10% annual system-wide sales growth ambitions.
- Opening approximately 40 new stores following completed supply chain transformation.
- 50th anniversary promotions through December 2026 boost brand engagement and customer acquisition.
What critics are saying
- PetSmart's aggressive Canadian expansion with vet clinics and grooming erodes market share.
- Roark Capital's C$500M+ secondary offerings since 2021 signal full exit intent.
- Mars Petcare's direct-to-consumer premium brands bypass retailers and capture loyalty members.
What makes PetValu unique
- Canada's largest pet specialty retailer with 729 stores and 510 franchises nationwide.
- Over three million active loyalty program members driving customer retention and repeat purchases.
- Multi-banner strategy including Bosley's, Paulmac's Pets, Total Pet, and Tisol serving diverse markets.
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Company News
Discover how Pet Valu Holdings Ltd. successfully closed a C$22.5 million deal, enhancing its presence in the Canadian pet supply industry.
/NOT FOR DISTRIBUTION TO U.S. NEWS WIRE SERVICES OR DISSEMINATION IN THE UNITED STATES./ MARKHAM, Ontario, May 08, 2024 (GLOBE NEWSWIRE) - Pet Valu Holdings Ltd. ("Pet Valu" or the "Company") (TSX:PET), the leading Canadian specialty retailer of pet food and pet-related supplies, has announced today that PV Holdings S.à r.l., Roark Capital Partners II AIV AG, L.P., RCPS Equity Cayman LP and Roark Capital Partners Parallel II AIV AG, L.P. (collectively, the "Selling Shareholders"), have entered into an agreement with a syndicate of underwriters led by CIBC Capital Markets and RBC Capital Markets to complete a secondary offering on a bought deal basis (the "Offering"). Under the agreement, the underwriters have agreed to purchase 5.9 million common shares of the Company at a purchase price of C$29.65 per common share for total gross proceeds to the Selling Shareholders of approximately C$175 million. The Selling Shareholders have granted the Underwriters an option, exercisable, in
Pet Valu Holdings Ltd. announces closing of C$175 million secondary bought deal offering.
Pet Valu stock soared in share price during the pandemic, having a perfectly timed initial public offering as well.
ATLANTA--(BUSINESS WIRE)--RELEX Solutions (“RELEX” or the “Company”), provider of unified supply chain and retail planning solutions, is pleased to announce that Pet Valu Holdings Ltd, (“Pet Valu”), Canada’s leading retailer of pet food and related supplies, has selected RELEX to optimize their pricing and promotions planning processes utilized across its over 780 retail locations and nation-wide digital channels. With extensive experience in the retail space, the RELEX team will not only bring specialized technology into the relationship – but also the know-how to help Pet Valu maximize data visibility for promotions planning and price optimization. “As we commence the transformation of our merchandising systems, we believe there is an opportunity to enhance the way we design, execute and measure the effectiveness of pricing and promotions,” said Kendalee MacKay, Chief Merchandising Officer at Pet Valu. “We believe RELEX’s solutions will enable us to create innovative, insight-driven strategies that continuously improve our projected outcomes.”