Full-Time

Key Holder

Confirmed live in the last 24 hours

Good American

Good American

201-500 employees

Fashion brand offering inclusive women's apparel

Consumer Goods

Junior, Mid

Atlanta, GA, USA

Position is onsite in Atlanta, GA.

Category
Customer Success Management
Sales & Account Management
Required Skills
Inventory Management
iOS/Swift
Requirements
  • At least 2+ years of experience in a retail apparel environment
  • Experience within women’s apparel retail preferred
  • Familiar with key retail performance indicators
  • Adaptable, a sense of openness, active listener, and compassionate
  • Comfortable and savvy with computer technology, including PC and iOS devices
  • Effective communication skills (both oral and written) in order to engage with client and team members
  • Strong fashion acumen and ability to style clients
  • Travel approximately 10% of the time
  • Ability to climb ladders
  • Ability to lift 25+ lbs.
Responsibilities
  • Be an ambassador to the brand and promote the culture of Good American internally and externally
  • Drive for financial results by achieving individual sales targets as well as coach and support team members in order to drive total store and brand performance
  • Ensure individual KPI goals are attained and coach and support the achievement of KPI goals of team members and store
  • Follow through on customer journey as required to ensure a content client
  • Support the needs of the client through styling advice and suggestion with every engagement
  • Deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
  • Solution oriented approach to finding resolutions to customer service issues with brand and client top of mind
  • Create and develop a robust client book based on strong engagement, ensuring that client acquisition and retention are key focuses for store and brand overall
  • Support and ensure floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house
  • Support and ensure all visual merchandising initiatives including adhering to visual directives, meticulous upkeep of visual standards that align with brand guidelines
  • Support all inventory initiatives are completed including regular Cycle Counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required
  • In partnership with Store Manager/ Director, create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
  • Attend all meetings as required by the business and lead meetings as required
  • Contribute towards creating and maintaining a positive team culture within the store
  • Be a strong partner to corporate team and deliver feedback and insights
  • Additional projects/ responsibilities may arise in accordance with the needs of the business
Desired Qualifications
  • Experience within women’s apparel retail preferred

Good American provides a variety of clothing designed for women of all shapes and sizes, including premium denim, swimwear, and bodysuits. Their direct-to-consumer model allows them to sell products through their website, ensuring a controlled brand experience and offering flexible payment options. The company differentiates itself by focusing on inclusivity and sustainability, having achieved B Corporation Certification. Good American's goal is to empower women by making stylish and well-fitting clothing accessible to everyone.

Company Stage

N/A

Total Funding

$1.3M

Headquarters

Culver City, California

Founded

2016

Simplify Jobs

Simplify's Take

What believers are saying

  • Recent retail expansion increases brand visibility and customer accessibility.
  • Partnership with H&M enhances brand reach and inclusivity efforts.
  • Celebrity endorsements boost brand recognition and appeal to diverse audiences.

What critics are saying

  • Increased competition in the premium denim market may impact market share.
  • Rapid retail expansion could strain resources and affect product quality.
  • Reliance on celebrity endorsements poses risks if partnerships don't resonate with audiences.

What makes Good American unique

  • Good American emphasizes inclusivity with a wide range of sizes and styles.
  • The company holds B Corporation Certification, ensuring high social and environmental standards.
  • Direct-to-consumer model allows control over brand and customer experience.

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