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Good American

Direct-to-consumer fashion brand offering inclusive apparel

Key Holder

Full-Time
No salary listed
Mid
Atlanta, GA, USA
HybridFour days on-site per week required.
RetailRetail Store Management

About the job

Requirements
  • At least 2+ years of experience in a retail apparel environment.
  • Familiarity with key retail performance indicators.
  • Adaptability, openness, active listening, and compassion.
  • Comfort with computer technology, including personal computers and iOS devices.
  • Effective oral and written communication skills for engaging with clients and team members.
  • Strong fashion acumen and ability to style clients.
  • Ability to travel approximately 10% of the time.
  • Ability to climb ladders.
  • Ability to lift 25+ pounds.
Responsibilities
  • Serve as an ambassador for the brand and promote Good American's culture internally and externally.
  • Drive financial results by achieving individual sales targets and coaching and supporting team members to drive total store and brand performance.
  • Ensure individual key performance indicator goals are attained and coach and support team members' and store-wide key performance indicator goals.
  • Follow through on the customer journey to ensure client satisfaction.
  • Support client needs through styling advice and suggestions during every engagement.
  • Deliver the best possible client experience across in-store, virtual, and alternative engagements.
  • Resolve customer service issues with the brand and client in mind.
  • Create and develop a client book through strong engagement, focusing on client acquisition and retention.
  • Support floor coverage, financial targets, visual merchandising standards, client service, and front-of-house and back-of-house operational functions.
  • Support visual merchandising initiatives by following visual directives and maintaining visual standards aligned with brand guidelines.
  • Complete inventory initiatives, including regular cycle counts, inventory reconciliation, and processing, according to company guidelines.
  • Partner with the Store Manager or Store Director to create and execute in-store activations and events focused on client acquisition, retention, and development.
  • Attend required business meetings and lead meetings as required.
  • Contribute to a positive team culture within the store.
  • Partner with the corporate team and provide feedback and insights.
  • Perform additional projects and responsibilities as required by business needs.
Desired Qualifications
  • Experience in women's apparel retail.

About the company

Good American creates fashion for women of all shapes and sizes, offering items like premium denim, swimwear, shoes, bodysuits, and sweats. The brand uses a direct-to-consumer model via goodamerican.com, which lets it control the shopping experience and collect customer data, while offering flexible payment options through Klarna (including installments and a

Company Size

501-1,000

Company Stage

N/A

Total Funding

$1.3M

Headquarters

Culver City, California

Founded

2016

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Simplify Jobs

Simplify's Take

What believers are saying

  • Macy’s launched Good American in 36 stores in spring 2025, expanding to 79.
  • Dolly Parton’s Joleans collection launched April 2, 2026, reinforcing demand.
  • Paul Griffin became president in October 2024, steering retail expansion into 2026.

What critics are saying

  • TCPA class-action litigation filed March 11, 2025, threatens marketing and settlements.
  • Denim rivals like Levi’s, Wrangler, and Zara copy fit-inclusive, celebrity-led drops quickly.
  • If Kardashian attention fades, Good American loses demand and wholesale leverage fast.

What makes Good American unique

  • Khloé Kardashian and Emma Grede built size-inclusive denim around fit-first merchandising.
  • Good American sells DTC, stores, Macy’s, and wholesale, capturing more shoppers.
  • B Corp branding and celebrity collaborations sharpen its premium inclusivity position.

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Benefits

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

20%

1 year growth

22%

2 year growth

22%
Yahoo Finance
Apr 23rd, 2026
Emma Grede's book tells women to take power — but overlooks the structural leverage she used to seize it

Emma Grede, co-founder of Good American and founding partner of SKIMS, has published Start With Yourself: A New Vision for Work & Life, drawing both praise and criticism. The Wall Street Journal called it "Lean In for the post-girlboss era". Grede, who sold her marketing agency ITB Worldwide after a decade as CEO, co-founded Good American with Khloé Kardashian in 2016. The company grew to a reported $200 million business by 2023. She also holds equity in SKIMS, now valued at roughly $5 billion, where she serves as chief product officer rather than CEO. Her book emphasises taking power rather than waiting for it. However, critics note a gap between her message and her actual path, which centred on strategic equity positions and contractual leverage rather than traditional employment advancement.

USA Today
Apr 2nd, 2026
Shop the bedazzled Dolly Parton x Good American denim collab today.

Shop the bedazzled Dolly Parton x Good American denim collab today. Country glam is back! Dolly's new collection proves it with rhinestones, flare jeans and more! Deeper Dive BETA Ask USA TODAY anything What inspired the name of Dolly Parton's 'Joleans' collection? How does the Joleans collection reflect current fashion trends? Where will Dolly Parton perform in September 2026? AI Overview Full Summary Dolly Parton has partnered with Good American to launch the spring "Joleans" denim collection, featuring crystal-studded vests, butterfly tanks, and ultra-flare jeans that tap into the revived "Bell Bottom Country" trend, and the line coincides with her upcoming "Dolly: Live in Vegas" shows in September 2026. Updated April 2, 2026, 3:57 p.m. ET * Dolly Parton has released a new spring collection with the brand Good American called "Joleans." * The collection features denim items inspired by the country music icon, such as crystal-studded vests and extreme flare jeans. * This collaboration taps into the resurgent "Bell Bottom Country" fashion trend. The queen of country music is never too far from the conversation. Dolly Parton is back at Good American with a new spring collection: "Joleans." The collection is bringing back all of your denim favorites, from crystal-studded denim vests to extreme flare jeans that are inspired by the icon herself. Whether you're looking for a Stagecoach outfit, or just buying into the Bell Bottom Country fashion trend that's proudly back in style, this Dolly Parton x Good American spring collection is for you. Plus, we all need something to wear to Dolly: Live In Vegas this September, right? Shop "Joleans" from Dolly Parton x Good American. Dolly's Joleans Dolly butterfly top. This butterfly tank is a Dolly Parton signature, literally, taking its inspiration from how she's signed her name since 1973. Shop now at Good American Dolly's Joleans Dolly Crystal Denim Vest. With crystal-studded details and a classic denim fit, this Dolly Crystal Denim Vest is where denim meets Dolly's signature sparkle. Shop now at Good American Dolly's Joleans Dolly lace up peplum top. With corset-inspired detailing and a flirty peplum hem, this sleeveless top brings structure, shape and just enough charm. Shop now at Good American Dolly's Joleans Straight Jeans. Dolly's Joleans Dolly Joleans Straight Jeans These jeans have a form-hugging fit from waist to thigh with a vintage-inspired straight leg and sleek silhouette that shows off your curves. Shop now at Good American Dolly's Joleans extreme flare jeans. These jeans have a super flattering flared leg and unique seam details for a touch of Southern charm. Shop now at Good American How to see Dolly Parton live in concert in 2026. Dolly: Live in Vegas 2026 tickets See Dolly's first extended run of shows in 32 years! "Dolly: Live in Vegas" hits the stage for the first time at The Colosseum at Caesar's Palace on Thursday, Sept. 17 with six total shows planned. Buy "Dolly: Live in Vegas" tickets Our team of savvy editors independently handpicks all recommendations. If you purchase through our links, the USA TODAY Network may earn a commission. Prices were accurate at the time of publication but may change.

Penske Media Corporation
Mar 31st, 2025
Khloé Kardashian's Good American Brings Size-inclusive Denim to Atlanta

Good American, which has grown to include apparel and swim, opened its first retail location at Westfield Century City Mall in Los Angeles, before expanding to Las Vegas at The Forum Shops at Caesars Palace and Newport Beach, Calif., at Fashion Island mall.

Fibre2Fashion
Mar 13th, 2025
US' Macy's partners with Good American for major retail expansion

US' Macy's partners with Good American for major retail expansion.

Penske Media Corporation
Oct 25th, 2024
EXCLUSIVE: Good American Hires New President, Plans Retail Expansion

Good American has appointed Paul Griffin as president, succeeding Melissa Anderson.