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State of North Carolina

Public sector employer delivering state services

Diagnostic Services Specialist

Business OperationsConfirmed live in the last 24 hours
Full-timeNorth Carolina, USA$47.7k - $83.5k

About the Job

Requirements

  • A bachelor's degree in a human services field from an appropriately accredited institution and two years of experience as a Correctional Case Analyst, or an equivalent combination of education and experience.
  • Applicants must complete the application in full; resumes will not be accepted in lieu of the State application.
  • Applicants must provide complete education history, full work experience details, and applicable certificates and licenses.
  • Education must be from appropriately accredited institutions, and application information must support responses to supplemental questions.
  • Applicants may be subject to a criminal background check and drug screen.

Responsibilities

  • Provide support services to assigned diagnostic centers by resolving complex issues, including sentences and commitments, monitoring production and policy compliance, reviewing electronic files and PSD reports, and acting in an advisory capacity.
  • Consult with administrative and field staff to identify and correct operational problems, implement legislative and policy changes and administrative directives, and assist with situations requiring contact with other sections or agencies, including commitments, releases, and OPUS issues.
  • Research and prepare reports for administrative staff on issues as needed, including critical situations such as special work release cases, for legislators, judges, or the secretary’s office.
  • Coordinate and administer the PSD program by chairing committees and writing reports to the court.
  • Consult with other agencies about the PSD program, set up and schedule PSD appointments, and ensure proper disposition of case documents at the conclusion of each study.
  • Oversee and ensure compliance with DNA testing statewide.
  • Provide training, monitor screening, and ensure diagnostic-center compliance with the Exceptional Students Program, Non-English-Speaking Program, and Consulate Notification.
  • Monitor diagnostic center production statistics daily.
  • Revise and update the Offender Rule Book as necessary.
  • Revise and update the Audio/Visual Offender Orientation video as necessary.
  • Monitor psychological test material inventory and order and distribute materials yearly.
  • Set up and participate in training programs for case analysts, admission technicians, and behavior specialists; provide other training as needed and follow up in the field.
  • Prepare the Diagnostic Services Branch monthly statistical report.

Desired Qualifications

  • Thorough knowledge of the diagnostic process.
  • Working knowledge of policies and procedures related to the diagnostic process.
  • Ability to interpret policies, procedures, and laws for diagnostic staff.
  • Skills in developing and conducting diagnostic training sessions.

About the Company

State of North Carolina

Public sector employer delivering state services

North Carolina State Government employs over 81,000 people across agencies and universities to deliver public services in areas like arts, transportation, IT, environment, public safety, and healthcare. Its offerings are public-sector careers and programs that serve residents and visitors. It differs from private competitors by being a state-run institution with a broad, unified mission and government-funded services, offering benefits and advancement within a public framework. The goal is to provide reliable public services, strengthen communities, grow the economy, invest in public schools, and raise middle-class incomes.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Raleigh, NC
Founded
1789

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