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Viva.com

Cloud-based neobank offering payment processing

Senior Data Protection Officer

Privacy & Data ProtectionConfirmed live in the last 24 hours
Full-timeMarousi, GreeceIn-person

About the Job

Requirements

  • Bachelor’s degree in Law.
  • At least 8 years of relevant professional experience, including significant experience in a senior privacy role or as an appointed Data Protection Officer.
  • Proven experience within banking, payments, fintech, technology, or another highly regulated and data-intensive environment.
  • Expert knowledge of the GDPR, ePrivacy requirements, international data transfer mechanisms, and relevant European data protection guidance.
  • Strong understanding of privacy risks associated with AI, automated decision-making, cloud technologies, digital identity, biometrics, and large-scale data processing.
  • Demonstrated experience managing DPIAs, personal data breaches, regulatory interactions, and complex data subject matters.
  • Ability to interpret regulatory requirements and translate them into practical, proportionate, and business-oriented controls.
  • Strong stakeholder management skills and the confidence to provide independent challenge and influence senior decision-makers.
  • Excellent analytical, communication, drafting, and presentation skills.
  • High level of integrity, professional judgement, and discretion.
  • Fluency in English and Greek.

Responsibilities

  • Act as the organisation’s appointed Data Protection Officer in accordance with Articles 37–39 of the GDPR, performing the role independently and without conflict of interest.
  • Monitor compliance with the GDPR, applicable national and European privacy legislation, internal policies, and regulatory expectations across the organisation.
  • Advise senior management, business functions, and governing bodies on complex data protection matters, emerging risks, and required remediation actions.
  • Serve as the primary point of contact for Data Protection Authorities, managing regulatory enquiries, inspections, consultations, and notifications.
  • Oversee the Data Protection Impact Assessment framework and advise on high-risk processing activities, new products, technologies, and strategic initiatives.
  • Provide privacy guidance on AI systems, profiling, automated decision-making, analytics, fraud prevention, biometric data, and other emerging technologies.
  • Embed privacy by design and by default throughout product development, system implementation, process redesign, and third-party integrations.
  • Oversee the management of personal data breaches, ensuring appropriate assessment, documentation, escalation, and regulatory notification.
  • Monitor the handling of data subject requests and ensure they are completed accurately and within applicable regulatory deadlines.
  • Review and advise on records of processing activities, privacy notices, retention frameworks, consent mechanisms, and lawful bases for processing.
  • Assess data protection provisions in agreements with customers, suppliers, processors, and strategic partners, including international data transfers.
  • Provide oversight and challenge regarding third-party privacy risk assessments and data processing arrangements.
  • Design and maintain data protection policies, governance frameworks, controls, reporting mechanisms, and annual compliance plans.
  • Deliver targeted training and awareness initiatives to strengthen accountability and privacy awareness across the organisation.
  • Produce regular reports for senior management and relevant committees on privacy risks, incidents, compliance performance, and remediation progress.
  • Work closely with Legal, Compliance, Risk, Information Security, Technology, Product, and Internal Audit while maintaining the independence of the DPO function.
  • Leverage AI-enabled and automated tools to improve compliance monitoring, risk identification, reporting, and operational efficiency.

Desired Qualifications

  • A postgraduate qualification in Data Protection, Technology Law, Information Security, or a related discipline.
  • Professional certification such as CIPP/E, CIPM, CIPT, CDPO, or equivalent.

About the Company

Viva.com

Cloud-based neobank offering payment processing

Viva Wallet provides cloud-based payment solutions and banking services for businesses across 24 European countries, including online payment gateways, in-person POS, merchant accounts with local IBANs, and corporate debit cards. Its platform runs on Microsoft Azure and supports 30+ payment methods, with features like Tap to Pay on iPhone/Phone and Smart Checkout that localizes language, currency, and payment options to boost e-commerce conversions. It differentiates itself with a 0% commission model for merchants who use both card acceptance and Viva Wallet’s corporate card, and it holds a banking license that enables services like merchant cash advances. Its goal is to simplify cross-border payments for merchants, expanding its European footprint in payments and banking services while integrating card acceptance and mobile payment capabilities.

Company size
501-1,000
Company stage
Acquired
Total funding
$178.5M
Headquarters
Athens, Greece
Founded
2010

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