Full-Time

Rider Content Associate

Posted on 5/15/2024

Deliveroo

Deliveroo

5,001-10,000 employees

Food delivery from restaurants and groceries

Consumer Goods

Entry

London, UK

Required Skills
Marketing
Data Analysis
Requirements
  • Understanding and some experience of a CRM platform (ideally Braze) and CMS (ideally Prismic)
  • Excellent command of written and spoken English, as well as style and tone of voice
  • Exceptional attention to detail and a keen eye for proofreading and editing
  • Excellent time management and the ability to prioritise competing tasks
  • Understanding and experience of email marketing (including segmentation and A/B testing)
Responsibilities
  • Sending rider comms through CRM channels (website, email, social)
  • Creating an informed content strategy using social media analytics
  • Drafting comms supporting rider campaigns and initiatives
  • Proofreading and reviewing all rider comms for accuracy and compliance
  • Managing the rider website and ensuring information is up-to-date
  • Championing comms best practices with stakeholders
  • Talking to riders for feedback and improving rider experience
  • Willingness to travel for rider events and meetings across the UK and Ireland

Deliveroo stands out as a top place to work due to its expansive network, including around 176,000 restaurants and grocery partners coupled with approximately 150,000 dedicated riders. This impressive scale not only underlines its position as a significant player in the food delivery industry but also provides a dynamic and diverse working environment. The company's commitment to efficient and customer-focused delivery services makes it a promising career destination for those looking to thrive in a fast-paced and practical setting.

Company Stage

Series H

Total Funding

$2.2B

Headquarters

null, United Kingdom

Founded

2013

Growth & Insights
Headcount

6 month growth

3%

1 year growth

3%

2 year growth

8%