At Factbird, we help manufacturers understand what is really happening on the shop floor so they can improve performance, reduce losses, and make better decisions faster. Our platform turns live production data into practical operational insight — but technology only creates value when people on the floor trust it, use it, and act on it.

That is why we are hiring an Operational Excellence Consultant for Italy.

This role is for someone who has already worked in manufacturing and knows what it means when a line underperforms, when downtime becomes normal, or when teams are measuring activity instead of outcomes. You might come from continuous improvement, operational excellence, plant operations, or manufacturing transformation. What matters most is that you can connect operational reality to measurable business value.

We are looking for someone who can walk into a manufacturing environment, understand what is happening on the floor, build credibility quickly with operators and plant leaders, and help customers translate operational pain into a clear improvement case.

You will work across Italy with account managers, customer teams, and manufacturing stakeholders to assess opportunities, shape value cases, support trial success, and help customers adopt Factbird in a way that delivers visible operational impact.

This role gives you the chance to take the operational-improvement experience you have built in manufacturing and apply it across a wider set of plants, teams, and challenges. Instead of improving one site at a time, you will help multiple manufacturers understand where performance is leaking, where value is hidden, and how better operational visibility can drive better decisions.

It is a strong fit for someone who wants to stay close to manufacturing, stay close to real operational problems, and have broader influence without moving into a purely internal leadership or purely commercial role.

Full-time, remote, based in Italy, with travel across the region. Travel can be up to 75% during peak periods.

What You'll Do

Work directly with prospective and existing manufacturing customers to understand operational challenges on the shop floor
Lead on-site and remote operational assessments focused on line performance, downtime, throughput, quality, and improvement potential
Translate plant-level observations into a clear operational and financial value story
Build practical business cases, including ROI, payback, and operational impact
Partner with account executives to shape customer conversations and reduce deal risk through credible operational insight
Support pilot and trial programs to help customers move from interest to adoption
Coach customer teams on how to use Factbird in a way that creates real value, not just more reporting
Build trusted relationships with stakeholders ranging from operators and CI leads to plant managers and senior decision-makers
Act as the bridge between customer needs, operational reality, and internal commercial and customer teams
Bring manufacturing best practices and operational-improvement thinking into how Factbird works with customers across the region

What Success Looks Like

Customers clearly understand where Factbird can improve performance in their environment
Trials convert because the operational value case is strong and grounded in reality
Customers adopt the platform with confidence and use it to drive measurable decisions
Plant stakeholders see you as someone who understands their world, not just the software
Prove Value to Won % — conversion of prove-value and validation activities into closed-won outcomes
Team Monthly Recurring Revenue (MRR) contribution

What We Are Looking For

5+ years of experience in manufacturing operations, continuous improvement, operational excellence, operations consulting, or a closely related environment.
Strong understanding of OEE, downtime, throughput, quality, and operational KPIs
Hands-on experience with Lean, Six Sigma, TPM, or similar improvement methods
Ability to build and defend a practical business case for operational change
Confidence working with operators, supervisors, CI leads, plant managers, and senior stakeholders
Comfort with digital tools, dashboards, analytics, MES-adjacent systems, or industrial software
Fluency in Italian and English — written and spoken—is required
Willingness to travel across Italy.

Factbird

Operational Excellence Consultant - Manufacturing Intelligence

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Factbird

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