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Leidos

Builds technology for defense and civil agencies

Junior Transport Network Specialist

Network Engineering & AdministrationConfirmed live in the last 24 hours
Full-timeHonolulu, HI, USANo salary listed

About the Job

Requirements

  • Requires 1–2 years of prior relevant experience or training.
  • Must be a U.S. citizen and hold a DoD Secret clearance.
  • Must hold a DoD 8570.01 IAT Level II certification before onboarding: CompTIA Security+ CE, Cisco CCNA Security, ISC2 SSCP, GSEC, GICSP, or CYSA+.
  • Familiarity with ITIL best practices and ITIL Foundations.
  • Knowledge of enterprise event, incident, and performance management tools, including experience with Simple Network Management Protocol (SNMP)-based network monitoring tools.
  • Experience working in a Department of Defense environment and understanding customer communication.
  • Experience in a data center environment.
  • Familiarity with wide area network (WAN) and local area network (LAN) transport technologies, including Multiprotocol Label Switching (MPLS), routing protocols, Cisco IOS and IOS XE, virtual LANs (VLANs), voice over internet protocol (VoIP), subnet addressing, switching protocols, and general troubleshooting concepts.
  • Ability to perform under pressure and calm end users.
  • Hands-on experience working with Department of Defense networks, including NIPR and SIPR.
  • Willingness to perform shift work from 6:00 to 18:00 HST, Thursday through Saturday and every other Wednesday.

Responsibilities

  • Monitor events and incidents affecting network transport and service health across the enterprise, and document outage information, actions taken, and resolutions or escalations.
  • Monitor multiple transport solutions, including wireless LAN (WLAN), LAN, and WAN, that support users’ daily operations.
  • Use internal systems to report incidents to leadership.
  • Create trouble tickets for incidents and events identified through monitoring tools or customer reports.
  • Assess the criticality and impact of events, and engage the appropriate processes and personnel when escalation outside the operations center is required.
  • Facilitate escalation to higher tiers as required.
  • Work with outside vendors and specialist WAN/BAN teams to resolve WAN events and incidents.
  • Use knowledge of vendor products in the environment.
  • Support Site Operations and other external organizations through problem resolution and independent decision-making.
  • Respond to network infrastructure warning, critical, and fatal event alerts within five minutes or less.
  • Keep the Critical Situation Manager informed of details regarding significant events or incidents.

Desired Qualifications

  • Prior military experience, preferably U.S. Marine Corps or U.S. Navy information technology experience.
  • Experience working with networking technologies and data centers.
  • Ability to produce long-form business writing on complex topics.
  • Ability to define program goals and roadmaps based on customer needs and strategic direction, and ensure committed projects are delivered on schedule by relevant team members.
  • Ability to work in a matrix organization with other teams to resolve issues and communicate status to peers, subordinates, and program leadership.
  • Ability to create complex technical reports on analytical findings.

About the Company

Leidos

Builds technology for defense and civil agencies

Leidos develops technology and runs services for defense, intelligence and civilian agencies, as well as healthcare and commercial customers. It combines software and engineering work with systems integration, building secure networks and equipment used in demanding operations. Its portfolio includes medical services, energy infrastructure design and technology that supports military missions, linking specialist businesses under one parent. Customers pay through contracts for delivered systems and services, with payment tied to labor, costs or agreed project milestones. Leidos traces its roots to a company founded in 1969 and is headquartered in Reston, Virginia.

Company size
10,001+
Company stage
IPO
Headquarters
Reston, VA
Founded
1969

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