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Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Med Assistant Cert - Clin

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeKnoxville, TN, USANo salary listedIn-person

About the Job

Requirements

  • A Certified Medical Assistant certification is required.
  • The candidate must meet the standards established by the issuing authority for the required certification.
  • The role requires performing venipunctures and injections when indicated and permitted by scope of practice.
  • The role requires completing required annual education assignments and participating in quality improvement initiatives as requested.

Responsibilities

  • Maintain established departmental policies and procedures, objectives, the Quality Assessment program, and safety, environmental, and infection control standards.
  • Perform basic nursing procedures, including measuring patient height and weight according to oncology best practice, taking vital signs, completing ambulatory intake, and performing venipunctures and injections when indicated and allowed by scope of practice.
  • Interview patients, obtain initial basic evaluations, enter information into the electronic medical record, and report findings to the appropriate practitioner.
  • Maintain a safe, comfortable, and therapeutic environment for patients and families during visits, using the AIDET fundamentals of communication to support patient comfort and privacy.
  • Assist physicians or practitioners with examinations, procedures, and other processes related to direct patient care.
  • Ensure adequate stock of supplies and necessary equipment.
  • Monitor and ensure the accuracy of patient medical-record entries; maintain required reports and statistics; assist with medical-record requests; and scan documentation into the medical record.
  • Inspect the area daily for compliance with policies, procedures, regulations, and standards, and take corrective action when appropriate.
  • Clean and restock examination rooms daily and transport instruments to sterile processing as needed.
  • Assist with chart preparation and provider schedule management.
  • Support providers as assigned through note preparation, verbal order entry within scope of practice and leadership guidelines, order proposal, and prescription refill management.
  • Perform reception duties, including professional call scripting, documenting messages in message pools, and scheduling or rescheduling appointments in real time.
  • Perform critical skills and deliver care appropriate to the age-specific needs of the population served.
  • Participate in educational programs, review current literature, attend in-service meetings and workshops, and otherwise support professional growth and development.
  • Cooperate with other personnel to achieve department objectives, maintain employee and interdepartmental relations, and follow infection control policies.
  • Attend required meetings.
  • Follow policies, procedures, and safety standards; work toward assigned goals and objectives; and participate in quality improvement initiatives as requested.
  • Perform other duties as assigned.

About the Company

Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Covenant Health is a not-for-profit, community-owned integrated health system serving East Tennessee, with nine acute-care hospitals plus a behavioral health hospital, outpatient clinics, physician practices, and homecare. It coordinates a wide range of medical services—from cancer and cardiac care to surgical and behavioral health—through an interconnected network across 25 counties. Revenue comes from patient services and philanthropic foundations, and any excess is reinvested into facilities, technology, and programs to improve patient care. Its goal is to enhance the quality of life in East Tennessee by expanding access to care and investing in services and technology that support better patient outcomes.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Oak Ridge, TN
Founded
1997

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