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JP Morgan Chase

Runs a consumer bank and an investment bank

Deposit Senior Associate - Financial Management, Product

Product ManagementConfirmed live in the last 24 hours
Full-timeColumbus, OH, USANo salary listedIn-person

About the Job

Requirements

  • 3+ years of experience in product management, retail banking, financial services, consulting, or a related field.
  • Experience supporting product development, product launches, or strategic business initiatives.
  • Working knowledge of the product development lifecycle, Agile methodologies, and product delivery processes.
  • Ability to interpret data and generate actionable insights through strong analytical and problem-solving skills.
  • Strong strategic thinking and data-driven decision-making skills, with experience operating within risk, control, and governance frameworks.
  • Experience conducting market research, competitive analysis, or customer experience assessments.
  • Ability to communicate effectively across stakeholder groups through written, verbal, and presentation skills.
  • Ability to manage multiple priorities and deliver results in a fast-paced, evolving environment, with strong organizational skills and attention to detail.
  • Ability to collaborate across cross-functional teams and build strong working relationships.
  • A self-motivated, adaptable, and proactive approach with a continuous improvement mindset.

Responsibilities

  • Partner with Product Managers to support product strategy, roadmap development, and execution for a co-branded consumer deposit product.
  • Conduct customer, competitor, and market research to identify opportunities that enhance product value and customer experience.
  • Support product discovery efforts, requirements gathering, and prioritization of initiatives aligned with business objectives.
  • Collaborate with Agile teams to develop and refine features, user stories, acceptance criteria, and product requirements.
  • Maintain and prioritize product backlogs to support delivery of strategic product enhancements and capabilities.
  • Support strategic product initiatives and roadmap execution while adhering to governance, risk, control, and process standards.
  • Partner with Finance and Treasury teams to support pricing, rate analysis, profitability assessments, and product performance reviews.
  • Analyze customer feedback, business metrics, and market trends to identify opportunities for optimization and growth.
  • Track and report key performance indicators, product health metrics, and business outcomes to support decision-making.
  • Coordinate cross-functional activities across Product, Marketing, Analytics, Technology, Operations, Risk, and Compliance teams.
  • Ensure adherence to regulatory requirements, controls, and operational standards while supporting product initiatives.
  • Incorporate customer insights into product enhancements and strategic decisions to advocate for the voice of the customer.

Desired Qualifications

  • Experience within Consumer Banking, Deposits, Payments, or Financial Products.
  • Experience supporting product strategy, prioritization, and business planning, with the ability to improve processes and partner with Risk and Compliance teams.
  • Familiarity with product pricing, balance growth strategies, customer acquisition, or engagement initiatives.
  • Experience supporting product launches, go-to-market activities, or customer growth programs.
  • Knowledge of customer journey mapping, user research, and customer experience optimization.
  • Exposure to data analytics, business intelligence tools, and KPI reporting.
  • Experience working in a highly matrixed organization with multiple stakeholder groups.
  • Passion for innovation, customer-centric product development, and continuous improvement.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1799

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