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Services for the Underserved

Offers services to underserved New Yorkers

Harm Reduction Specialist

Full-TimeDeadline 7/30/27
$55k - $60k/yr
Mid
Bachelor's
Bronx, NY, USA
In Person
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • A Bachelor's degree is required.
  • CASAC or CASAC-T certification is required.
  • At least two years of experience working within a harm reduction model is required.
  • Candidates must have a thorough understanding of harm reduction.
  • Candidates must be able to transfer knowledge and skills in engagement, harm reduction, motivational interviewing, and conflict mediation.
  • Candidates must be fingerprinted and cleared by the New York State Justice Center.
  • Candidates must be skilled in articulating program goals and in conflict mediation and negotiation, with an assertive approach to problem solving.
  • Candidates must demonstrate leadership skills and the ability to work as part of a team.
  • Candidates must have oral and written communication skills.
  • Candidates must be able to use computer programs, specifically Microsoft Word and Microsoft Excel.
  • Candidates must be able to maintain confidential information related to the position.
Responsibilities
  • Assess tenants' needs for services, including outreach, counseling, education, and referrals, using the harm reduction model, and plan services accordingly.
  • Develop and support strategies to meet the needs of individuals using drugs or alcohol, people living with HIV/AIDS, individuals involved in sex work or survival sex, people with diabetes, and individuals at risk for violence.
  • Attend and participate in Harm Reduction Committee meetings.
  • Contribute to agency-wide Harm Reduction Committee projects that support the infusion of harm reduction throughout the agency.
  • Provide training and education on the harm reduction model, including HIV prevention strategies, for staff and program participants.
  • Provide service coordination to assigned program participants.
  • Provide recovery-oriented support services and outreach to assigned program participants as defined by program and contractual requirements.
  • Develop and assist in implementing person-centered service plans based on program participants' goals, review progress with participants, and revise plans as needed.
  • Produce and maintain thorough, accurate, and timely documentation, including charts and service records documenting interactions, services provided, important information or events, and contacts with other agencies and service providers.
  • Advocate for quality care from external service providers and educate providers on special issues affecting program participants.
  • Assist program participants in maintaining apartments free from unsanitary conditions and safety hazards through individualized strategies such as teaching, feedback, demonstration, and hands-on interventions.
  • Maintain a resource list and provide referrals for treatment for psychiatric disabilities, substance use, and health problems as directed by program participants.
  • Assist program participants in identifying vocational and educational goals and opportunities, including assessment, support, and follow-up, in coordination with the Education and Employment Coordinator.
  • Assist program participants with conflict resolution as necessary.
  • Provide outreach to program participants who are not indicating their goals or are not engaged, offer services, and incorporate outreach into service plans.
  • Provide crisis intervention as necessary.
  • Provide support and training in skill-building, including assertiveness, self-advocacy, socialization, and related issues.
  • Maintain quality service by establishing and reinforcing program and agency standards in interactions with program participants.
  • Create or maintain an annual special project emphasizing harm reduction.
  • Coordinate work orders with operations staff regarding apartment repairs and program participant requests.
  • Attend and participate in supervision, meetings, and training sessions as required and scheduled.
  • Provide holiday, evening, and weekend coverage as necessary.
  • Provide coverage for non-assigned program participants as needed.
  • Perform other duties as assigned.

About the company

S

Services for the Underserved

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S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1978

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What believers are saying

  • The April 2026 crisis center adds recurring operating funding through 2031.
  • Urban Farms and bed-stuy food programs deepen neighborhood visibility and referrals.
  • TD's 2026 grant expands Homebase staffing during acute eviction pressure.

What critics are saying

  • S:US depends heavily on New York public funding and contract renewals.
  • Aerosolized political attacks on supportive housing threaten S:US's core Brooklyn model.
  • If state reimbursement tightens, its housing-and-behavioral-health network faces existential contraction.

What makes Services for the Underserved unique

  • S:US opened Brooklyn's sixth state-funded Crisis Stabilization Center in April 2026.
  • S:US won a $250,000 TD Charitable Foundation grant for eviction prevention.
  • S:US secured a $894,050 Truxton SRO contract through 2032.

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Benefits

  • Wellness Program
  • Professional Development Budget

Company News

Hep Free NYC
Oct 19th, 2023
NYC Hep C Task Force Meeting Highlights | 09-27-2023

In partnership with Services for the Underserved, NYC Health Dept launched the city's first Public Health Vending Machine located at 1676 Broadway, Brooklyn (corner of Decatur and Broadway).