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SoftwareOne

Licensing advisory and software asset management

Customer Success Manager - Software-Lizenzen

Account ManagementConfirmed live in the last 24 hours
Full-timeLeipzig, GermanyNo salary listed

About the Job

Requirements

  • You have commercial training or a comparable background.
  • You have experience in customer contact, ideally in inside sales or a B2B environment.
  • You advise customers confidently and identify their needs.
  • You work in a structured, reliable, and solution-oriented manner.
  • You communicate confidently and professionally, by phone and in writing.
  • You have very good German and good English skills for collaboration in an international environment.
  • You are interested in software and licensing topics and continuously develop your knowledge.
  • You quickly learn new processes, tools, and manufacturer portals.

Responsibilities

  • You advise and support existing B2B customers on the company portfolio.
  • You guide customers through the entire offer and decision-making process in a structured, reliable, and solution-oriented way.
  • You act as the first point of contact for software products and licensing and coordinate internal and external stakeholders.
  • You work closely with field sales colleagues and ensure a smooth flow of information.
  • After contract completion, you remain in active contact, identify opportunities, and develop customer relationships.
  • You continually expand your expertise, participate in manufacturer and internal training, and obtain relevant certifications.

Desired Qualifications

  • Knowledge of software licenses or manufacturer processes.
  • Experience with Navision or Dynamics 365.
  • Practical experience working with manufacturers, partners, or internal interfaces.

About the Company

SoftwareOne

Licensing advisory and software asset management

SoftwareONE provides software asset management and cloud advisory services to help organizations manage and optimize software licenses across vendors. It guides purchases, deployments, and ongoing license management to ensure compliance and cost efficiency, including cloud transitions. It differentiates itself through deep technical expertise, long-standing customer relationships, and global scale built from a Swiss advisory firm to a public company. Its goal is to help customers navigate licensing complexity, achieve predictable costs, and efficiently use software as they move to cloud and digital transformation.

Company size
10,001+
Company stage
IPO
Headquarters
Stans, Switzerland
Founded
1985

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