HR Business Partner

Job Description

Position Overview

The HR Business Partner (HRBP) will serve as the primary HR partner for a large strategic client account, supporting approximately 400-500 employees across multiple project sites and offices. The role will work closely with project leadership, operational managers, employees, client stakeholders, and HR partners to deliver people solutions that support project delivery, workforce effectiveness, employee engagement, and a positive employee experience.

Key Responsibilities

Strategic Business Partnership

• Partner with Account Leadership, Project Managers, and Functional Leaders to support business objectives through effective people solutions.
• Provide HR guidance on workforce planning, staffing requirements, resource deployment, and talent retention.
• Support leaders in managing team performance, employee development, and organizational effectiveness.
• Act as a trusted advisor on employee-related matters, balancing business priorities with employee experience and engagement.
• Use workforce insights and employee feedback to identify trends and recommend actions that improve performance, retention, and workforce effectiveness.

Employee Relations & Workforce Management

• Serve as the primary HR point of contact for employee relations matters across project sites and office locations.
• Proactively identify and address workplace concerns, employee issues, and team dynamics before they escalate.
• Conduct and support investigations into employee grievances, disciplinary matters, and workplace conflicts, ensuring timely and appropriate resolution.
• Coach managers on employee relations, performance management, and effective people leadership practices.
• Monitor workforce trends and provide recommendations to improve employee engagement, retention, and workplace culture.
• Support organizational change, workforce transitions, and project-related people impacts.

HR Advisory & Employee Support

• Serve as the primary HR contact for managers and employees across the account, providing guidance on AECOM policies, practices, programs, systems, and people processes.
• Support managers in the consistent application of performance management, talent, compensation, employee relations, and workforce management practices.
• Advise employees on HR policies, benefits, employee programs, career-related processes, and available support resources.
• Partner with HR Operations and wider HR teams to ensure timely resolution of employee and manager inquiries.
• Promote understanding and adoption of AECOM's people policies, systems, values, and organizational practices across project teams and locations.
• Act as an advocate for both the business and employees while ensuring alignment with company policies and governance requirements.

Employee Engagement & Retention

• Develop and implement engagement initiatives aligned with the specific needs of the account workforce.
• Partner with managers and leaders to foster a positive, inclusive, and high-performing work environment.
• Analyze employee feedback, survey results, retention data, and workforce insights to identify opportunities for improvement.
• Support wellbeing, recognition, inclusion, and employee experience initiatives across the account.
• Drive engagement activities across multiple sites and locations while ensuring alignment with broader organizational objectives.
• Support initiatives aimed at improving retention, manager effectiveness, employee development, and workforce morale.

Project & Client Support

• Collaborate with project leadership to support workforce mobilization, onboarding, deployment, and project staffing requirements.
• Provide HR support during project ramp-ups, expansions, organizational changes, and workforce transitions.
• Interface with client representatives, where required, on people-related matters that impact project delivery and workforce effectiveness.
• Support workforce reporting, people analytics, and account-level metrics required by business and project leadership.
• Ensure people considerations are effectively integrated into project planning and delivery activities.

HR Operations & Compliance

• Ensure consistent implementation of company policies, procedures, and HR programs across all project locations.
• Partner with HR Operations, Talent Acquisition, Talent Management, Total Rewards, and other HR functions to deliver integrated HR solutions.
• Support recruitment efforts and workforce planning activities in collaboration with Talent Acquisition and business leaders.
• Ensure compliance with applicable labor laws, statutory requirements, client obligations, and company governance standards.
• Support audits, compliance reviews, workforce documentation requirements, and risk management activities.

Stakeholder Management

• Build strong relationships with account leaders, project managers, site leadership teams, employees, and HR colleagues.
• Establish credibility as a responsive and trusted HR partner across geographically dispersed teams.
• Support communication, change management, and employee engagement initiatives across the account.
• Collaborate effectively with internal and external stakeholders to support strategic workforce outcomes.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related discipline.
• 10-15 years of progressive HR experience, preferably within engineering, infrastructure, consulting, construction, manufacturing, or other project-based environments.
• Proven experience as an HR Business Partner supporting large, distributed, multi-site workforces.
• Strong experience in employee relations, conflict resolution, and stakeholder management.
• Experience supporting client-facing operations, strategic accounts, or project-based businesses is highly desirable.
• Demonstrated ability to influence leaders and build strong partnerships across multiple organizational levels.

Additional Information

• Strong knowledge of Indian labor laws, employment practices, and HR governance requirements.
• Experience managing complex employee relations matters, investigations, and workplace conflict resolution.
• Strong communication, facilitation, coaching, stakeholder management, and analytical skills.
• Ability to work independently in a fast-paced, project-driven environment.
• Experience supporting geographically dispersed and multi-location workforces is highly desirable.
• Willingness and ability to travel frequently to project sites, client locations, and regional offices to support employees, leaders, and business priorities.

Qualifications

Additional Information

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.