Quality Systems Associate Job

Job Summary
The Quality Systems Associate works across departments to support quality systems, compliance, and documentation at Parallel. This role is responsible for ensuring product quality, developing and maintaining standard operating procedures, managing corrective actions, and building quality systems across all aspects of the business including pretreatment & wastewater, powder coating, sublimation, and inventory management.

Essential Duties and Responsibilities
The following duties are representative of the role. Other duties may be assigned.

Quality Systems & Documentation
•    Develop and maintain comprehensive Quality Management System QMS includes a quality manual which should include all departments
•    Create, maintain, and improve Standard Operating Procedures (SOPs) for all production processes: pretreatment & wastewater, powder coating, sublimation, and inventory.
•    Develop and maintain product drawings and specifications by matching provided CAD drawings with quality specifications, work instructions, and / or SOP’s.
•    Manage change control for product review approval ECN (Engineering Change Notices) and process modifications.
•    • Ensure documentation meets compliance requirements and industry standards.

Quality Assurance & Inspections
• Perform inspections on dimensions, visual checks, and other quality requirements as needed.
• Operate all quality check equipment necessary for the role (calipers, tape measures,Color Meter, etc.).
• Conduct audits of products in production to ensure conformance to quality standards.
• Develop working knowledge of products (specifications, fit, and function) to make quality decisions during production.
• Collect, audit, and maintain product standards and samples.
• Ensure all containment (hold) events are documented and dispositioned in a timely manner.

Corrective Actions & Investigations
•    Document, investigate, and resolve supplier and internal corrective actions.
•    Evaluate and address customer-submitted claims, driving timely resolution and continuous improvement to enhance customer satisfaction and product quality.
•    Manage customer credits in relation to corrective actions and inventory counts. 
•    Conduct non-conformance investigations and root cause analysis utilizing methodologies like 5 why and 8D
•    Troubleshoot quality issues and communicate findings to production teams.
•    Track and report on quality metrics (KPI’s key performance indicators) and trends.

Training & Qualification
• Train employees on quality standards, inspection procedures, and SOPs.
• Lead qualification and validation of new raw materials.
• Support qualification and validation of changes to existing product profiles, ensuring compliance with quality and production capability.
• Support development of standard work and training materials with operators and team leads.

Environmental, Health & Safety
• Follow all Company, OSHA Safety, and EPA Environmental Policies.
• Ensure personal safe behavior and encourage safe behavior in others.
• Participate in safety-related events, trainings, and processes.
• Maintain clean and organized work area.
• Report any safety or environmental incidents immediately.

Supervisory Responsibilities
None

Travel
Minimal; less than 5%

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required
• High school diploma or GED.
• Basic computer skills including Excel and web-based applications.
• Detail oriented with attention to minor detail changes.
• Ability to read and understand product drawings and specifications.
• Ability to safely use measuring equipment (tape measure, calipers, Color Meter, etc.).
• Ability to read Safety Data Sheets (SDS).
• Dependable, punctual, with good attendance.
• Ability to communicate effectively with management and shop floor personnel.

Preferred
• Prior manufacturing or powder coating operations experience.
• Knowledge of metal manufacturing materials and fabrication processes.
• Experience with quality management systems and documentation.
• Experience with root cause analysis methodologies.
• OSHA 10-hour training.

Physical Demands
While performing the duties of this job, the employee is frequently required to stand, walk, use hands, and reach with hands and arms. The employee must frequently lift up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment
Plant Environment - This position operates in a manufacturing setting and can be subject to extreme cold and hot temperatures, uneven walking surfaces, intermittent loud noises, and dusty conditions. Required PPE: safety glasses and steel toe/composite boots.

About Parallel
Parallel is an architectural products manufacturer in Englewood, CO specializing in aluminum cladding, battens, and accessories with powder-coated and sublimated finishes. Learn more at: https://parallelap.com/

Equal Opportunity Employer: Parallel is committed to creating an inclusive environment for all employees.

Quality Systems Associate