Technical Services & Commercialization-FSQA Manager

Job Description

Technical Services & Commercialization-FSQA Manager leads complex innovation, renovation, supply continuity, and supplier onboarding projects from concept through full-scale implementation. This role serves as the technical authority for ingredient and product commercialization, supplier qualification, specification management, and product quality performance. The position partners cross-functionally with Product Development, Procurement, Supply Chain Operations, Marketing, Regulatory, and suppliers to help ensure products meet food safety, quality, regulatory, operational, and brand standards.

What You’ll Do

• Lead end-to-end commercialization activities for new ingredients, suppliers, and product renovation initiatives from concept through full-scale implementation
• Review, create, and modify ingredient and supplier specifications, including product attributes, analytical measures, and technical standards.
• Lead complex innovation, renovation, supply continuity, supplier onboarding, and ingredient qualification projects that support innovation and supply chain initiatives.
• Serve as the technical authority for supplier qualification and approval, scale-up activities, troubleshooting, plant trials and validation, product evaluations, risk assessment and mitigation, project management, timeline management, specifications, and technical standards.
• Partner on cross-functional teams as a subject matter expert, communicating the impact of changes to leadership and supporting ingredient quality and brand standards.
• Identify and lead implementation of process improvements that enhance quality, consistency, cost optimization, and development processes, including SOPs, specifications, and procedures.
• Lead food safety and quality assurance activities related to ingredient commercialization, supplier qualification, product evaluations, and technical standards while identifying system gaps and implementing risk-reduction solutions.
• Guide, develop, and oversee plans for consumer and analytical product testing to support product evaluation and decision-making.

Qualifications

• Bachelor’s degree in Food Science or a related field, or equivalent experience and expertise.
• Minimum 10 years of experience in Product Development or Food Safety & Quality Assurance, preferably within the QSR industry.
• Proven background in food manufacturing, product scale-up, quality management, food safety, and manufacturing troubleshooting.
• Strong knowledge of test plan development, data collection, statistical analysis, and data summarization, with the ability to communicate findings and recommendations to leadership.
• Relevant food safety certification or equivalent, such as ServSafe, HACCP, IFT, Food Analysis, Food Testing, Food Processing, Lean Manufacturing, or similar evidence of continued education.
• Strong analytical, presentation, written, and verbal communication skills with outstanding attention to detail.
• Advanced problem-solving and decision-making skills.
• Ability to understand and monitor market-relevant data streams to anticipate impacts and proactively plan to protect customers and consumers.
• Outstanding relationship-building skills and the ability to interact effectively with diverse stakeholders.
• Excellent product and equipment knowledge and troubleshooting skills.
• Ability to be on call 24 hours a day and travel without extended notice.
• Ability to travel approximately 30%.

Additional Information

Benefits:
•    Paid Holidays and Vacation   
•    Medical, Dental & Vision benefits that start on the first day of employment
•    No-cost mental health support for employee and dependents
•    Childcare tuition discounts
•    No-cost fitness, nutrition, and wellness programs 
•    Fertility benefits
•    Adoption assistance
•    401k matching contributions   
•    15% off the purchase price of stock   
•    Company bonus   
 

All your information will be kept confidential according to EEO guidelines.