Assisted Living Coordinator

Salary Range: 25 to 26 (Currency: USD) (Pay period: per-hour-wage)

Responsibilities

• Recruit, interview, hire, welcome, and onboard Wellness Staff in coordination with the Director of Health and Wellness and Human Resources.
• Prepare and maintain Wellness Staff schedules, manage call-outs and open shifts, and assist with ensuring appropriate daily staffing coverage.
• Support employee retention and satisfaction through regular communication, new-hire follow-up, employee recognition, in-services, training coordination, and assistance with routine employee concerns.
• Serve as a point of contact for residents and families, address routine questions and concerns, coordinate family meetings, and ensure appropriate follow-up.  
• Support resident satisfaction and retention by remaining visible within the community, identifying concerns, and coordinating with appropriate departments to resolve service issues.  
• Conduct resident assessments and reassessments when permitted by state regulations and within the employee's qualifications and scope of practice.  
• Assist with developing, reviewing, and updating resident service plans and help ensure approved services are communicated and delivered appropriately.  
• Assist with new resident move-ins, hospital and rehabilitation returns, transfers, discharges, and other resident transitions 
• Report changes in resident condition, service concerns, staffing issues, and other significant matters to the Director of Health and Wellness.  
• Assist the Director of Health and Wellness with departmental documentation, reports, audits, meetings, training, records, supplies, and other administrative or operational needs.  
• Fill in for Wellness Staff as needed and perform direct resident care or medication-related duties within the employee's license, certification, training, and scope of practice.  
• Assist during emergencies, evacuations, falls, staffing shortages, and other community situations as needed.  
• Maintain confidentiality and comply with HIPAA, resident rights, company policies, and applicable regulatory requirements.  
• Perform other related duties and responsibilities as assigned by the Director of Health and Wellness or Executive Director.  

Qualifications

• Experience working in or familiarity with a healthcare environment preferred.
• Any required license, certification, or registration must be current and in good standing in the state of employment.
• Must have prior experience in assisted living, senior living, healthcare, resident services, staffing, or a related field.
• Experience with recruiting, interviewing, scheduling, onboarding, or training employees is preferred.
• Must possess strong communication, organization, problem-solving, and follow-through skills.
• Must have the ability to interact professionally and tactfully with residents, families, employees, medical providers, and the general public.
• Must have the ability to use computerized scheduling, payroll, EMAR, electronic medical record, and other applicable systems.
• Must be willing and qualified to provide direct resident care or medication assistance as needed and within the employee's license, certification, training, and scope of practice.