DCO Facilities Technician 2

The Role: DCO Facilities Technician II

This role supports the operation and maintenance of mission-critical electrical and mechanical systems within Switch data centers. You perform preventive maintenance, respond to infrastructure alarms, and support vendors during maintenance and expansion activities. The role requires hands-on technical capability, disciplined safety practices, and the ability to operate effectively in a 24/7/365 environment.

What You’ll Do

• Perform preventive and corrective maintenance on critical power and cooling systems.
• Respond to infrastructure alarms including high temperature, UPS, battery, fluid cooler, and pump system alerts.
• Support vendors and contractors during maintenance and expansion projects.
• Complete work orders accurately and on time within the CMMS.
• Inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions.
• Follow Switch safety policies and procedures, including OSHA and NFPA requirements.
• Assist in development and updates of operational procedures and documentation.
• Support troubleshooting of electrical, mechanical, and environmental wiring systems including CAT5, CAT6, and Modbus connections.
• Utilize diagnostic tools such as thermal imaging equipment to assess system performance.
• Ensure customer compliance with Switch Acceptable Use Policy when applicable.
• Participate in assigned training and technical development activities.

What We’re Looking For

• Solid working knowledge of mission-critical electrical and mechanical systems.
• Ability to follow procedures and respond calmly to alarms and operational events.
• Strong attention to safety and compliance standards.
• Clear communication with team members, vendors, and leadership.
• Willingness to work rotating shifts, including nights, weekends, and holidays.

What You'll Bring

• 4 or more years of experience in facilities, mechanical, electrical, or electronics environments, including at least 2 years in mechanical or electrical systems.
• Technical trade school training in mechanical, electrical, or related field preferred.
• High school diploma or equivalent required.
• Ability to interpret wiring diagrams, schematics, and technical drawings.
• Familiarity with systems including generators, transformers, switchgear, UPS systems, ATS or STS units, PDUs, CRAC units, pumps, and fire suppression systems.
• Required certifications: OSHA 10, NFPA 70E (Arc Flash), First Aid or CPR, and other site-specific safety training within designated timeframes.
• Proficiency with Microsoft Office applications and basic computer systems.
• Ability to lift up to 100 pounds occasionally and perform physical tasks including climbing ladders and working near live equipment.